Swift
  1. Swift
  2. SWIFT-22739

Remote control for the fire is missing - please send one out.

        Details

        • Type: Missing items (4 weeks) Missing items (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          ?
        • Hire_or_Retail:
          Retail
        • Serial:
          030953H
        • Manufacturer:
          Swift
        • Model:
          Margaux
        • Year:
          2019
        • Size:
          38x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36320
        • Times Scheduled:
          1
        • Park_Company:
           Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
        • Park_Postcode:
          TA8 2QX
        • Park_Contact:
          Russell Midgley
        • Park_Phone:
          01278 751271 / Michael Taylor: 07856 903832
        • Park_Email:
          sandyglade-rec@jfhols.co.uk
        • Park_Code:
          SAND03
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          SKM_C224e19112812356.pdf
          38 kB
          Claire Folland
        2. PDF File
          Swift - 22739.pdf
          38 kB
          Michelle Brooks
        1. screenshot-1.png
          303 kB
        2. screenshot-2.png
          321 kB
        3. screenshot-3.png
          215 kB

          Activity

          Ascending order - Click to sort in descending order
          Stephi Plant (Inactive) created issue -
          Stephi Plant (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Russell Midgley
          Park_Postcode TA8 2QX
          Park_Email sandyglade-rec@jfhols.co.uk
          Park_Phone 01278 751271 / Michael Taylor: 07856 903832
          Park_Code SAND03
          Park_Key_Account Yes
          Park_Address2 Coast Road
          Park_City Berrow
          Park_Address Sandy Glade Caravan Park
          Stephi Plant (Inactive) made changes -
          Manufacturer Swift
          Year 2019
          Size 38x12
          Model Margaux
          Stock_Number 36320
          Hide
          Permalink
          Stephi Plant (Inactive) added a comment -
          Reported via phone by Mick @ park. Checked with Linda to see if it was still anywhere at Bridport and she said no. Submitted to Swift.
          Show
          Stephi Plant (Inactive) added a comment - Reported via phone by Mick @ park. Checked with Linda to see if it was still anywhere at Bridport and she said no. Submitted to Swift.
          Stephi Plant (Inactive) made changes -
          Attachment screenshot-1.png [ 254746 ]
          Stephi Plant (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 256012 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, parts on order.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, parts on order.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Michelle Brooks (Inactive) made changes -
          Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment - - edited
          Parts received & placed on rack, worksheet issued.
          Show
          Michelle Brooks (Inactive) added a comment - - edited Parts received & placed on rack, worksheet issued.
          Michelle Brooks (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
          Plot
          Parts in 11/Sep/19 4:33 PM
          Michelle Brooks (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Assignee Claire Folland [ claire ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Michelle Brooks (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Michelle Brooks (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Michelle Brooks (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Michelle Brooks (Inactive) made changes -
          Assignee Michelle Brooks [ michelle ] Claire Folland [ claire ]
          Michelle Brooks (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Michelle Brooks [ michelle ] Claire Folland [ claire ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-3.png [ 257197 ]
          Michelle Brooks (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Completed by Tom 11/10/2019 - Supplied remote does not work with this fire. Returned with correct remote 11/10 - Complete
          Show
          Michelle Brooks (Inactive) added a comment - Completed by Tom 11/10/2019 - Supplied remote does not work with this fire. Returned with correct remote 11/10 - Complete
          Michelle Brooks (Inactive) made changes -
          Attachment Swift - 22739.pdf [ 260712 ]
          Michelle Brooks (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 11/Oct/19
          Assignee Adrienne Barwell [ adrienne ] Michelle Brooks [ michelle ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Michelle Brooks [ michelle ] Ellie W [ temp ]
          Hide
          Permalink
          Claire Folland added a comment -
          INV 482083
          Show
          Claire Folland added a comment - INV 482083
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 482083
          Claire Folland made changes -
          Attachment SKM_C224e19112812356.pdf [ 264781 ]
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		7m 47s 1 Stephi Plant (Inactive) 15/Aug/19 1:39 PM
          Parts Recieved Parts Recieved Resolved Resolved
          		10s 1 Michelle Brooks (Inactive) 11/Sep/19 4:34 PM
          Complete Complete Reopened Reopened
          		16h 22m 1 Michelle Brooks (Inactive) 12/Sep/19 8:56 AM
          Reopened Reopened Submitted Submitted
          		9s 1 Michelle Brooks (Inactive) 12/Sep/19 8:57 AM
          Submitted Submitted Acknowledged Acknowledged
          		13d 20h 41m 2 Michelle Brooks (Inactive) 12/Sep/19 8:57 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		10s 2 Michelle Brooks (Inactive) 12/Sep/19 8:57 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		13d 6h 13m 2 Michelle Brooks (Inactive) 12/Sep/19 8:57 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		9m 55s 1 Michelle Brooks (Inactive) 12/Sep/19 9:07 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		33d 6h 37m 1 Michelle Brooks (Inactive) 15/Oct/19 3:45 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Michelle Brooks (Inactive) 15/Oct/19 3:45 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		26d 23h 59m 1 Claire Folland 11/Nov/19 2:45 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		16d 23h 5m 1 Claire Folland 28/Nov/19 1:50 PM
          Resolved Resolved Complete Complete
          		13s 2 Claire Folland 28/Nov/19 1:51 PM

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: