Swift
  1. Swift
  2. SWIFT-22740

2 x salad drawers are both cracked/broken in the fridge - need replacing

        Details

        • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          ?
        • Hire_or_Retail:
          Retail
        • Serial:
          030953H
        • Manufacturer:
          Swift
        • Model:
          Margaux
        • Year:
          2019
        • Size:
          38x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36320
        • Times Scheduled:
          1
        • Park_Company:
           Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
        • Park_Postcode:
          TA8 2QX
        • Park_Contact:
          Russell Midgley
        • Park_Phone:
          01278 751271 / Michael Taylor: 07856 903832
        • Park_Email:
          sandyglade-rec@jfhols.co.uk
        • Park_Code:
          SAND03
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          Swift - 22740.pdf
          37 kB
          Michelle Brooks
        1. screenshot-1.png
          303 kB
        2. screenshot-2.png
          321 kB
        3. screenshot-3.png
          173 kB

          Activity

          Ascending order - Click to sort in descending order
          Stephi Plant (Inactive) created issue -
          Stephi Plant (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Russell Midgley
          Park_Postcode TA8 2QX
          Park_Email sandyglade-rec@jfhols.co.uk
          Park_Phone 01278 751271 / Michael Taylor: 07856 903832
          Park_Code SAND03
          Park_Key_Account Yes
          Park_Address2 Coast Road
          Park_City Berrow
          Park_Address Sandy Glade Caravan Park
          Hide
          Permalink
          Stephi Plant (Inactive) added a comment -
          Reported via phone by Mick @ park. Have submitted to Swift.
          Show
          Stephi Plant (Inactive) added a comment - Reported via phone by Mick @ park. Have submitted to Swift.
          Stephi Plant (Inactive) made changes -
          Attachment screenshot-1.png [ 254745 ]
          Stephi Plant (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 256013 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, parts on order.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, parts on order.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Parts have been delivered. I have printed and filed a work sheet and put the salad drawers on the rack. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Parts have been delivered. I have printed and filed a work sheet and put the salad drawers on the rack. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-3.png [ 257251 ]
          Debbie Bartlett (Inactive) made changes -
          Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
          Debbie Bartlett (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Assignee Debbie Bartlett [ debbieb ] Stephi Plant [ stephi ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Completed by Tom 11/10/2019 - 1 x salad drawer swapped but the other was cracked in the box, still need to replace 1 x salad drawer. Returned 11/10/2019 with another salad drawer - Complete
          Show
          Michelle Brooks (Inactive) added a comment - Completed by Tom 11/10/2019 - 1 x salad drawer swapped but the other was cracked in the box, still need to replace 1 x salad drawer. Returned 11/10/2019 with another salad drawer - Complete
          Michelle Brooks (Inactive) made changes -
          Attachment Swift - 22740.pdf [ 260711 ]
          Michelle Brooks (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Stephi Plant [ stephi ] Ellie W [ temp ]
          Hide
          Permalink
          Claire Folland added a comment -
          INV 482083
          Show
          Claire Folland added a comment - INV 482083
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 482083
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 1 Stephi Plant (Inactive) 15/Aug/19 1:38 PM
          Submitted Submitted Acknowledged Acknowledged
          		13d 20h 42m 1 Michelle Brooks (Inactive) 29/Aug/19 10:21 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		3s 1 Michelle Brooks (Inactive) 29/Aug/19 10:21 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		14d 5h 57m 1 debbieb 12/Sep/19 4:18 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 debbieb 12/Sep/19 4:18 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		2m 7s 1 debbieb 12/Sep/19 4:20 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		32d 23h 22m 1 Michelle Brooks (Inactive) 15/Oct/19 3:43 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		27d 1m 1 Claire Folland 11/Nov/19 2:45 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		445d 45m 1 charleen sibley 29/Jan/21 3:31 PM
          Resolved Resolved Complete Complete
          		287d 23h 50m 1 charleen sibley 13/Nov/21 3:21 PM

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              Dates

              • Created:
                Updated:
                Resolved: