Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      BF26
    • Hire_or_Retail:
      Retail
    • Serial:
      030911H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2019
    • Size:
      38x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36344
    • Times Scheduled:
      2
    • Park_Company:
       Do not use
    • Park_Postcode:
      BS24 0AN
    • Park_Phone:
      01934812342
    • Park_Email:
      caroline@westcountryparks.co.uk
    • Park_Code:
      PURN01
    • Park_Key_Account:
      No
    • SLA Status:
    1. SKM_C224e19120509312.pdf
      32 kB
      Claire Folland
    2. SKM_C224e19121010453.pdf
      30 kB
      Michelle Brooks
    1. CCF12112019_00001.jpg
      734 kB
    2. screenshot-1.png
      302 kB
    3. screenshot-2.png
      175 kB
    4. screenshot-3.png
      325 kB
    5. screenshot-4.png
      284 kB
    6. screenshot-5.png
      302 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      5m 31s 1 Stephi Plant (Inactive) 04/Sep/19 1:43 PM
      Submitted Submitted Acknowledged Acknowledged
      13d 21h 19m 1 debbieb 18/Sep/19 11:03 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      2s 1 debbieb 18/Sep/19 11:03 AM
      Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
      3s 1 Claire Folland 12/Nov/19 9:55 AM
      Parts on reorder Parts on reorder Parts Recieved Parts Recieved
      7d 2h 53m 1 Heather Barbieri (Inactive) 19/Nov/19 12:49 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      2s 1 Heather Barbieri (Inactive) 19/Nov/19 12:49 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      75d 22h 17m 2 Michelle Brooks (Inactive) 10/Dec/19 11:14 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 Michelle Brooks (Inactive) 10/Dec/19 11:14 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      2d 1h 57m 1 Claire Folland 12/Dec/19 1:12 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Claire Folland 12/Dec/19 1:12 PM
      Resolved Resolved Complete Complete
      5d 16m 1 charleen sibley 17/Dec/19 1:28 PM
      made changes -
      Park_Contact
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number CREDITED
      Hide
      Claire Folland added a comment -
      Credited 1903667
      Show
      Claire Folland added a comment - Credited 1903667
      Michelle Brooks (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Michelle Brooks (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 05/Dec/19
      Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
      Plot
      Michelle Brooks (Inactive) made changes -
      Attachment SKM_C224e19121010453.pdf [ 265868 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Completed by Tom J 05/12/2019
      Show
      Michelle Brooks (Inactive) added a comment - Completed by Tom J 05/12/2019
      Claire Folland made changes -
      Attachment screenshot-5.png [ 265471 ]
      Claire Folland made changes -
      Attachment SKM_C224e19120509312.pdf [ 265470 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Heather Barbieri (Inactive) added a comment -
      a new lampshade has arrived i have issued another worksheet and placed on the rack
      Show
      Heather Barbieri (Inactive) added a comment - a new lampshade has arrived i have issued another worksheet and placed on the rack
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-4.png [ 263619 ]
      Claire Folland made changes -
      Attachment screenshot-3.png [ 263002 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Hide
      Claire Folland added a comment -
      Tom attended 15-101-9 worksheet attached, replacement light has a cream cable, existing one has a while cable, fitted but we will need to swap them again as cable colours do not match, advised swift on connect
      Show
      Claire Folland added a comment - Tom attended 15-101-9 worksheet attached, replacement light has a cream cable, existing one has a while cable, fitted but we will need to swap them again as cable colours do not match, advised swift on connect
      Claire Folland made changes -
      Attachment CCF12112019_00001.jpg [ 263001 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 257661 ]
      Debbie Bartlett (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Stephi Plant [ stephi ] Adrienne Barwell [ adrienne ]
      Debbie Bartlett (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      The lamp has now been received. I have labelled the parts, printed and file a work sheet for us to attend. Scree shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - The lamp has now been received. I have labelled the parts, printed and file a work sheet for us to attend. Scree shot attached.
      Stephi Plant (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Stephi Plant (Inactive) added a comment -
      Reported via email by Caroline @ park. Have submitted to Swift.
      Show
      Stephi Plant (Inactive) added a comment - Reported via email by Caroline @ park. Have submitted to Swift.
      Stephi Plant (Inactive) made changes -
      Attachment screenshot-1.png [ 256601 ]
      Stephi Plant (Inactive) made changes -
      Field Original Value New Value
      Park_Contact TREF
      Park_Postcode BS24 0AN
      Park_Email caroline@westcountryparks.co.uk
      Park_Phone 01934812342
      Park_Code PURN01
      Park_Key_Account No
      Park_Address2 Bleadon, Bridgwater Road
      Park_City Weston-Super-Mare
      Park_Address Riverside Holiday Park/Purn international
      Stephi Plant (Inactive) created issue -

        People

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: