Details
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Type:
Boiler (2 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:110
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Hire_or_Retail:Retail
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Serial:027283H
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Manufacturer:Swift
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Model:Atlantique
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Year:2018
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Size:28x12
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Status Colour:
Complete
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Stock_Number:34760
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Times Scheduled:1
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Park_Company:Home Farm Holiday Centre - Dibby
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Park_Postcode:TA4 4DP
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Park_Phone:01984 632487
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Park_Email:homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
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Park_Code:HOME02
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TA4 4DP | |
| Park_Email | homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk | |
| Park_Phone | 01984 632487 | |
| Park_Code | HOME02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Audries Bay | |
| Park_City | Nr Williton | |
| Park_Address | Home Farm Holiday Centre |
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Stephi Plant (Inactive)
added a comment - - edited
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Reported via email by Suzanne @ park. Awaiting date of sale to submit to Swift.
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Stephi Plant (Inactive)
added a comment - - edited Reported via email by Suzanne @ park. Awaiting date of sale to submit to Swift.
| Summary | Boiler is faulty - shower won't run hot unless the bathroom tap is running. Potential boiler replacement required. | Boiler is faulty - shower won't run hot unless the bathroom tap is running. Potential boiler replacement required. DOS |
| Summary | Boiler is faulty - shower won't run hot unless the bathroom tap is running. Potential boiler replacement required. DOS | 01/08/2018/ |
I phoned the park and asked for DOS Dibby gave me 01/08/2019 I then spoke to Luke her brother who wass a gas engineer and says the boiler is currently working fine it is an intermittent issue he has tried everything and just wants to highlight this has been intermittent since June and wants this claim on the system in case it goes wrong when the warranty period is over he has spoken to Morco and done what they advised he has changed the shower thermostat but this has not done anything. I have closed the issue as they do not want to take it further at the moment
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Heather Barbieri (Inactive)
added a comment - I phoned the park and asked for DOS Dibby gave me 01/08/2019 I then spoke to Luke her brother who wass a gas engineer and says the boiler is currently working fine it is an intermittent issue he has tried everything and just wants to highlight this has been intermittent since June and wants this claim on the system in case it goes wrong when the warranty period is over he has spoken to Morco and done what they advised he has changed the shower thermostat but this has not done anything. I have closed the issue as they do not want to take it further at the moment
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Summary | 01/08/2018/ | dOS 01/08/2018/ The Boiler is working intermittently wish to highlight for information only |
| Attachment | screenshot-1.png [ 258227 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Stephi Plant [ stephi ] | Adrienne Barwell [ adrienne ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
I have submitted to Swift as information only
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Heather Barbieri (Inactive)
added a comment - I have submitted to Swift as information only
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
LOUISE FROM HOME FARM HAS SENT IN INVOICES AND A COVERING LETTER REGARDING THE INTERMITTENT ISSUES WITH THE BOILER i WILL SPEAK TO dARREN AND SEE WHAT HE TYHINKS
Show
Heather Barbieri (Inactive)
added a comment - - edited LOUISE FROM HOME FARM HAS SENT IN INVOICES AND A COVERING LETTER REGARDING THE INTERMITTENT ISSUES WITH THE BOILER i WILL SPEAK TO dARREN AND SEE WHAT HE TYHINKS
| Attachment | SKM_C224e19101712460.pdf [ 260870 ] |
| Summary | dOS 01/08/2018/ The Boiler is working intermittently wish to highlight for information only | dOS 01/08/2018/ The Boiler is working intermittently |
| Attachment | screenshot-2.png [ 279130 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6d 23h 53m | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:01 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:01 PM | |||||
|
13m 54s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:15 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:15 PM | |||||
|
32s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:16 PM | |||||
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4s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:16 PM | |||||
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16s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:16 PM | |||||
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5s | 1 | Heather Barbieri (Inactive) | 24/Sep/19 4:16 PM | |||||
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22d 21h 16m | 1 | Heather Barbieri (Inactive) | 17/Oct/19 1:33 PM | |||||
|
458d 22h 55m | 1 | charleen sibley | 18/Jan/21 11:28 AM | |||||
|
1340d 8h 37m | 1 | Claire Folland | 19/Sep/24 9:05 PM |
