Swift
  1. Swift
  2. SWIFT-23025

Noticeable scrape/gouge on the fridge door.

        Details

        • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          G19
        • Hire_or_Retail:
          Retail
        • Serial:
          030020H
        • Manufacturer:
          Swift
        • Model:
          Adventurer
        • Year:
          2019
        • Size:
          35x12
        • ID Number:
          SBH010203 sbh010415
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35934
        • Times Scheduled:
          2
        • Park_Company:
           Southfield Caravan Park
        • Park_Postcode:
          TA8 2RL
        • Park_Contact:
          Mrs Hicks
        • Park_Phone:
          01278751233
        • Park_Email:
          Office@southfield-farm.co.uk
        • Park_Code:
          SOUT04
        • Park_Key_Account:
          No
        • SLA Status:
        1. PDF File
          SKM_C224e20020610362.pdf
          37 kB
          Claire Folland
        2. PDF File
          SKM_C224e20030310146.pdf
          30 kB
          Michelle Brooks
        1. CCF09122019_00005.jpg
          670 kB
        2. screenshot-1.png
          304 kB
        3. screenshot-2.png
          241 kB
        4. screenshot-3.png
          273 kB
        5. screenshot-4.png
          270 kB
        6. screenshot-5.png
          354 kB
        7. screenshot-6.png
          321 kB
        8. screenshot-7.png
          213 kB
        9. screenshot-8.png
          246 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4m 54s 1 Stephi Plant (Inactive) 10/Oct/19 3:08 PM
          Submitted Submitted Acknowledged Acknowledged
          		15d 22h 50m 1 Heather Barbieri (Inactive) 26/Oct/19 1:58 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2s 1 Heather Barbieri (Inactive) 26/Oct/19 1:59 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		4s 1 Claire Folland 09/Dec/19 11:29 AM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		7d 22h 54m 1 Heather Barbieri (Inactive) 17/Dec/19 10:23 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		4s 1 Heather Barbieri (Inactive) 17/Dec/19 10:23 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		121d 3m 2 Michelle Brooks (Inactive) 03/Mar/20 11:57 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		8s 1 Michelle Brooks (Inactive) 03/Mar/20 11:57 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		9d 1h 17m 1 Claire Folland 12/Mar/20 1:14 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		17s 1 Claire Folland 12/Mar/20 1:15 PM
          Resolved Resolved Complete Complete
          		5s 1 Claire Folland 12/Mar/20 1:15 PM
          Hide
          Permalink
          Charleen Sibley added a comment -
          487924
          Show
          Charleen Sibley added a comment - 487924
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number Credited 1903940
          Hide
          Permalink
          Claire Folland added a comment -
          Credited 1903940
          Show
          Claire Folland added a comment - Credited 1903940
          Michelle Brooks (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Michelle Brooks (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 24/Feb/20
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Attachment SKM_C224e20030310146.pdf [ 272527 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Completed by Tom J 24/02/2020
          Show
          Michelle Brooks (Inactive) added a comment - Completed by Tom J 24/02/2020
          Claire Folland made changes -
          Attachment SKM_C224e20020610362.pdf [ 269963 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-8.png [ 269513 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-7.png [ 269512 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          parts received I have issued a worksheet and placed on the rack
          Show
          Heather Barbieri (Inactive) added a comment - parts received I have issued a worksheet and placed on the rack
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-6.png [ 266363 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-5.png [ 266362 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-4.png [ 266336 ]
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Heather Barbieri (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Parts in 17/Dec/19 10:23 AM
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment - - edited
          Parts arrived I have tried ringing Tom to check it is the wrong door I will return this one and order the correct one
          Show
          Heather Barbieri (Inactive) added a comment - - edited Parts arrived I have tried ringing Tom to check it is the wrong door I will return this one and order the correct one
          Claire Folland made changes -
          ID Number SBH010203 SBH010203 sbh010415
          Claire Folland made changes -
          Attachment screenshot-3.png [ 265735 ]
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          Tom attended 14-1-19 worksheet attached, hairline scratch in centre of door, can not repair this with waxes, new door required, submitted new claim into swift
          Show
          Claire Folland added a comment - Tom attended 14-1-19 worksheet attached, hairline scratch in centre of door, can not repair this with waxes, new door required, submitted new claim into swift
          Claire Folland made changes -
          Attachment CCF09122019_00005.jpg [ 265734 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 261551 ]
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Stephi Plant [ stephi ] Adrienne Barwell [ adrienne ]
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift have authorised for our engineer to attend
          Show
          Heather Barbieri (Inactive) added a comment - Swift have authorised for our engineer to attend
          Michelle Brooks (Inactive) made changes -
          ID Number SBH010203
          Stephi Plant (Inactive) made changes -
          Attachment screenshot-1.png [ 259978 ]
          Stephi Plant (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Stephi Plant (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Mrs Hicks
          Park_Postcode TA8 2RL
          Park_Email Office@southfield-farm.co.uk
          Park_Phone 01278751233
          Park_Code SOUT04
          Park_Key_Account No
          Park_Address2 Weston Road
          Park_City Brean, Burnham on Sea
          Park_Address Southfield Caravan Park
          Stephi Plant (Inactive) created issue -

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: