Swift
  1. Swift
  2. SWIFT-23050

Kitchen Oven not heating up at all Thetford SCK 16963 E347T6000693

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      86
    • Hire_or_Retail:
      Retail
    • Serial:
      024036H
    • Manufacturer:
      SWIFT
    • Model:
      Burgundy
    • Year:
      2017
    • Size:
      35 x 12
    • ID Number:
      SBH010218
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33465
    • Times Scheduled:
      1
    • Park_Company:
       Northam Farm
    • Park_Postcode:
      TA8 2SE
    • Park_Contact:
      Phil Scott 07770747185
    • Park_Phone:
      01278 751244
    • Park_Email:
      Hannah [Sales@NorthamFarm.Co.UK]
    • Park_Code:
      NORT05
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. screenshot-1.png
      336 kB
    2. screenshot-2.png
      338 kB
    3. screenshot-3.png
      357 kB
    4. screenshot-4.png
      242 kB
    5. screenshot-5.png
      353 kB
    6. screenshot-6.png
      244 kB
    7. screenshot-7.png
      359 kB
    8. screenshot-8.png
      368 kB

      Activity

      Heather Barbieri (Inactive) created issue -
      Heather Barbieri (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Phil Scott 07770747185
      Park_Postcode TA8 2SE
      Park_Email Hannah [Sales@NorthamFarm.Co.UK]
      Park_Phone 01278 751244
      Park_Code NORT05
      Park_Key_Account Yes
      Park_Address2 Coast Road, Brean,
      Park_City Burnham on Sea
      Park_Address Northam Farm
      Heather Barbieri (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH010218
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 260606 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 260794 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift have acknowledged this claim and passed to Thetford
      Show
      Heather Barbieri (Inactive) added a comment - Swift have acknowledged this claim and passed to Thetford
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 260795 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-4.png [ 261101 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-5.png [ 261113 ]
      Stephi Plant (Inactive) made changes -
      Plot ? 86
      Hide
      Stephi Plant (Inactive) added a comment -
      Have spoken with owner and have updated her as to this now having been referred to the supplier. Plot number 86.
      Show
      Stephi Plant (Inactive) added a comment - Have spoken with owner and have updated her as to this now having been referred to the supplier. Plot number 86.
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-6.png [ 261174 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-7.png [ 261175 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-8.png [ 262298 ]
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      swift have confirmed Thetford completed this claim
      Show
      Heather Barbieri (Inactive) added a comment - swift have confirmed Thetford completed this claim
      Heather Barbieri (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 04/Nov/19
      Plot
      Michelle Brooks (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Michelle Brooks (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Michelle Brooks (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
      Resolution Completed [ 1 ]
      Michelle Brooks (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      8m 21s 1 Heather Barbieri (Inactive) 15/Oct/19 11:55 AM
      Submitted Submitted Acknowledged Acknowledged
      1d 4h 59m 1 Heather Barbieri (Inactive) 16/Oct/19 4:54 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      18d 22h 49m 1 Heather Barbieri (Inactive) 04/Nov/19 2:44 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      5m 32s 1 Heather Barbieri (Inactive) 04/Nov/19 2:49 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      9d 21h 26m 1 Michelle Brooks (Inactive) 14/Nov/19 12:16 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      2s 1 Michelle Brooks (Inactive) 14/Nov/19 12:16 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      2s 1 Michelle Brooks (Inactive) 14/Nov/19 12:16 PM
      Resolved Resolved Complete Complete
      3s 1 Michelle Brooks (Inactive) 14/Nov/19 12:16 PM

        People

        • Watchers:
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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: