Swift
  1. Swift
  2. SWIFT-23085

Kitchen worktop lifting on join - needs refitting.

    Details

    • Type: Worktops (8 Weeks) Worktops (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      H005
    • Hire_or_Retail:
      Retail
    • Serial:
      029835H
    • Manufacturer:
      Swift
    • Model:
      Burgundy
    • Year:
      2019
    • Size:
      35x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35760
    • Times Scheduled:
      2
    • Park_Company:
       Warren Farm Holiday Centre Ltd
    • Park_Postcode:
      TA8 2RP
    • Park_Contact:
      jonathan harris
    • Park_Phone:
      01278 751227
    • Park_Email:
      vicki@warren-farm.co.uk / info@warrenfarm.co.uk
    • Park_Code:
      WARR01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. SKM_C224e20021114521.pdf
      29 kB
      Michelle Brooks
    2. SKM_C224e20030513132.pdf
      38 kB
      Claire Folland
    1. CCF09122019_00013.jpg
      711 kB
    2. screenshot-1.png
      303 kB
    3. screenshot-2.png
      246 kB
    4. screenshot-3.png
      273 kB
    5. screenshot-4.png
      270 kB
    6. worktop.JPG
      37 kB
    7. worktop1.JPG
      145 kB
    8. worktop2.JPG
      164 kB

      Activity

      Stephi Plant (Inactive) created issue -
      Stephi Plant (Inactive) made changes -
      Field Original Value New Value
      Park_Contact jonathan harris
      Park_Postcode TA8 2RP
      Park_Email enquiries@warren-farm.co.uk or vicki@warren-farm.co.uk / info@warrenfarm.co.uk
      Park_Phone 01278 751227
      Park_Code WARR01
      Park_Key_Account Yes
      Park_Address2 Warren Road, Brean Sands
      Park_City Near Burnham on Sea
      Park_Address Warren Farm Holiday Centre Ltd
      Stephi Plant (Inactive) made changes -
      Attachment screenshot-1.png [ 261268 ]
      Stephi Plant (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift have authorised this claim for our engineer to attend worksheet issued
      Show
      Heather Barbieri (Inactive) added a comment - Swift have authorised this claim for our engineer to attend worksheet issued
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Stephi Plant [ stephi ] Adrienne Barwell [ adrienne ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 261554 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Tom attended and confirmed worktop all three parts need changing as water has got in
      Show
      Heather Barbieri (Inactive) added a comment - Tom attended and confirmed worktop all three parts need changing as water has got in
      Heather Barbieri (Inactive) made changes -
      Attachment worktop.JPG [ 264066 ]
      Attachment worktop1.JPG [ 264067 ]
      Attachment worktop2.JPG [ 264068 ]
      Claire Folland made changes -
      Attachment CCF09122019_00013.jpg [ 265761 ]
      Hide
      Claire Folland added a comment -
      Tom attended 21-11-19 worksheet attached, worktop has blown (water damage) really the join is far too close to the sink drainer, cant improve worktop without replacing it, both sections needs to be ordered sink run - 1495mm return-1105mm
      submitted new claim into swift
      Show
      Claire Folland added a comment - Tom attended 21-11-19 worksheet attached, worktop has blown (water damage) really the join is far too close to the sink drainer, cant improve worktop without replacing it, both sections needs to be ordered sink run - 1495mm return-1105mm submitted new claim into swift
      Claire Folland made changes -
      Attachment screenshot-3.png [ 265762 ]
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      worktop received i have issued a worksheet and placed on the rack
      Show
      Heather Barbieri (Inactive) added a comment - worktop received i have issued a worksheet and placed on the rack
      Heather Barbieri (Inactive) made changes -
      Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 07/Jan/20 11:06 AM
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-4.png [ 267222 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Completed by Steve 05/02/2020
      Show
      Michelle Brooks (Inactive) added a comment - Completed by Steve 05/02/2020
      Michelle Brooks (Inactive) made changes -
      Attachment SKM_C224e20021114521.pdf [ 270283 ]
      Michelle Brooks (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 05/Feb/20
      Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
      Plot
      Michelle Brooks (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Hide
      Claire Folland added a comment -
      INV 483030
      Show
      Claire Folland added a comment - INV 483030
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 483030
      Claire Folland made changes -
      Attachment SKM_C224e20030513132.pdf [ 273078 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2h 16m 1 Stephi Plant (Inactive) 23/Oct/19 3:48 PM
      Submitted Submitted Acknowledged Acknowledged
      2d 22h 24m 1 Heather Barbieri (Inactive) 26/Oct/19 2:12 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      2s 1 Heather Barbieri (Inactive) 26/Oct/19 2:13 PM
      Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
      3s 1 Claire Folland 09/Dec/19 2:50 PM
      Parts on reorder Parts on reorder Parts Recieved Parts Recieved
      29d 20h 16m 1 Heather Barbieri (Inactive) 08/Jan/20 11:07 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 1 Heather Barbieri (Inactive) 08/Jan/20 11:07 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      78d 5h 25m 2 Michelle Brooks (Inactive) 11/Feb/20 2:55 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 Michelle Brooks (Inactive) 11/Feb/20 2:55 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      1d 23h 1 Claire Folland 13/Feb/20 1:55 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      20d 23h 18m 1 Claire Folland 05/Mar/20 1:14 PM
      Resolved Resolved Complete Complete
      8s 1 Claire Folland 05/Mar/20 1:14 PM

        People

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: