Swift
  1. Swift
  2. SWIFT-23202

One of the gas rings on the hob will not stay on - have had gas engineers check it and they can't do anything. New cooker required.

    Details

    • Type: Hob (2 Weeks) Hob (2 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      113
    • Hire_or_Retail:
      Retail
    • Serial:
      026105h
    • Manufacturer:
      Swift
    • Model:
      Biarritz
    • Year:
      2018
    • Size:
      35x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      34847
    • Times Scheduled:
      1
    • Park_Company:
       Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
    • Park_Postcode:
      TA8 2QX
    • Park_Contact:
      Russell Midgley
    • Park_Phone:
      01278 751271 / Michael Taylor: 07856 903832
    • Park_Email:
      sandyglade-rec@jfhols.co.uk
    • Park_Code:
      SAND03
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. SKM_C224e19122308570.pdf
      30 kB
      Michelle Brooks
    2. SKM_C224e20011612043.pdf
      37 kB
      Claire Folland
    1. screenshot-1.png
      301 kB
    2. screenshot-2.png
      180 kB
    3. screenshot-3.png
      241 kB

      Activity

      Stephi Plant (Inactive) created issue -
      Stephi Plant (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Russell Midgley
      Park_Postcode TA8 2QX
      Park_Email sandyglade-rec@jfhols.co.uk
      Park_Phone 01278 751271 / Michael Taylor: 07856 903832
      Park_Code SAND03
      Park_Key_Account Yes
      Park_Address2 Coast Road
      Park_City Berrow
      Park_Address Sandy Glade Caravan Park
      Stephi Plant (Inactive) made changes -
      Attachment screenshot-1.png [ 262776 ]
      Stephi Plant (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Attachment screenshot-2.png [ 263138 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Heather Barbieri (Inactive) made changes -
      Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      parts received I have issued a worksheet
      Show
      Heather Barbieri (Inactive) added a comment - parts received I have issued a worksheet
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Stephi Plant [ stephi ] Claire Folland [ claire ]
      Plot
      Parts in 04/Dec/19 9:52 AM
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 265247 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Completed by Steve 16/12/2019
      Show
      Michelle Brooks (Inactive) added a comment - Completed by Steve 16/12/2019
      Michelle Brooks (Inactive) made changes -
      Attachment SKM_C224e19122308570.pdf [ 266823 ]
      Michelle Brooks (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 16/Dec/19
      Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
      Plot
      Michelle Brooks (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Hide
      Claire Folland added a comment -
      INV 482600
      Show
      Claire Folland added a comment - INV 482600
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 482600
      Claire Folland made changes -
      Attachment SKM_C224e20011612043.pdf [ 268219 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Michelle Brooks [ michelle ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      11m 17s 1 Stephi Plant (Inactive) 08/Nov/19 10:10 AM
      Submitted Submitted Acknowledged Acknowledged
      4d 23h 33m 1 Claire Folland 13/Nov/19 9:43 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      3s 1 Claire Folland 13/Nov/19 9:43 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      21d 9m 1 Heather Barbieri (Inactive) 04/Dec/19 9:52 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      6s 1 Heather Barbieri (Inactive) 04/Dec/19 9:52 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      18d 23h 23m 1 Michelle Brooks (Inactive) 23/Dec/19 9:16 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 Michelle Brooks (Inactive) 23/Dec/19 9:16 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      10d 2h 40m 1 Claire Folland 02/Jan/20 11:57 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      14d 37m 1 Claire Folland 16/Jan/20 12:34 PM
      Resolved Resolved Complete Complete
      5s 1 Claire Folland 16/Jan/20 12:34 PM

        People

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: