Swift
  1. Swift
  2. SWIFT-2324

MASTER BED WARDROBE DAMAGED

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          WILKS01
        • Park:
          WILKSWORTH
        • Postcode:
          BH21 4HW
        • Responsibility:
          Manufacturer Attending
        • Plot:
          39
        • Serial:
          8221h
        • Model:
          CHAMONIX
        • Size:
          39 X 12
        • ID Number:
          SBH001989
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          THE CUSTOMER HAS ADVISED THAT THE LOWER HORIZONTAL BOARD ON THE WARDROBE IS DAMAGED - (THIS WAS NOT ON THE ORIGINAL LIST)

            Activity

            Ascending order - Click to sort in descending order
            Linda Trunkfield (Inactive) created issue -
            Linda Trunkfield (Inactive) made changes -
            Field Original Value New Value
            Description THE CUSTOMER HAS ADVISED THAT THE FRONT PIECE OF THE PELMET IN THE LOUNGE IS CROOKED THE CUSTOMER HAS ADVISED THAT THE LOWER HORIZONTAL BOARD ON THE WARDROBE IS DAMAGED - (THIS WAS NOT ON THE ORIGINAL LIST)
            Linda Trunkfield (Inactive) made changes -
            ID Number SBH001989
            Status Open [ 1 ] Submitted [ 10001 ]
            Adrienne Barwell (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Adrienne Barwell (Inactive) made changes -
            Category SurfBay Attending Manufacturer Attending
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            left a message for Julie Clark to ring me back
            Show
            Adrienne Barwell (Inactive) added a comment - left a message for Julie Clark to ring me back
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Critical [ 24 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Julie advises that she will have a date for me by lunchtime - updated Terry
            Show
            Adrienne Barwell (Inactive) added a comment - Julie advises that she will have a date for me by lunchtime - updated Terry
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 25/Jul/11
            Adrienne Barwell (Inactive) made changes -
            Issue Type Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] Agreed Date/ End of season [ 18 ]
            Priority Critical [ 24 ] Low [ 22 ]
            Adrienne Barwell (Inactive) made changes -
            Attachment screenshot-1.jpg [ 17649 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Reopened [ 4 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Reopened [ 4 ] Acknowledged [ 10005 ]
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Issue Type Agreed Date/ End of season [ 18 ] Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ]
            Priority Low [ 22 ] Critical [ 24 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            this issue was on the critical list sent to Julie Clark today
            Show
            Adrienne Barwell (Inactive) added a comment - this issue was on the critical list sent to Julie Clark today
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Swift advise that parts are on order - no date yet
            Show
            Adrienne Barwell (Inactive) added a comment - Swift advise that parts are on order - no date yet
            Adrienne Barwell (Inactive) made changes -
            Work Scheduled 25/Jul/11
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            this issue is on the critical list sent to Sarah Neal today
            Show
            Adrienne Barwell (Inactive) added a comment - this issue is on the critical list sent to Sarah Neal today
            Hide
            Permalink
            Linda Trunkfield (Inactive) added a comment -
            I have checked the swift system and it is not showing any parts on order for this job - The parts have been ordered by Julie at Swift and there engineer is going to do the work.
            Show
            Linda Trunkfield (Inactive) added a comment - I have checked the swift system and it is not showing any parts on order for this job - The parts have been ordered by Julie at Swift and there engineer is going to do the work.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            this is on the critical list sent to Julie Clark today
            Show
            Adrienne Barwell (Inactive) added a comment - this is on the critical list sent to Julie Clark today
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 5/Sep/11
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Engineer due wc 05.09.2011
            Show
            Adrienne Barwell (Inactive) added a comment - Engineer due wc 05.09.2011
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Chased this via the swift critical list awaiting response
            Show
            Adrienne Barwell (Inactive) added a comment - Chased this via the swift critical list awaiting response
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Rang Sarah and asked her to check whether this has been completed by Swift - Sarah confirmed that this is complete
            Show
            Adrienne Barwell (Inactive) added a comment - Rang Sarah and asked her to check whether this has been completed by Swift - Sarah confirmed that this is complete
            Adrienne Barwell (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 48362 ] Copy of Surfbay [ 54321 ]
            Mark Lock (Inactive) made changes -
            Workflow Copy of Surfbay [ 54321 ] Surfbay [ 61591 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 61591 ] Manufacturers ver 2.0 [ 88848 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.0 [ 88848 ] Manufacturers ver 2.1 [ 127793 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.1 [ 127793 ] Manufacturers ver 2.2 [ 145184 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		38m 29s 1 Linda Trunkfield (Inactive) 24/Jun/11 12:04 PM
            Submitted Submitted Acknowledged Acknowledged
            		4d 1h 40m 1 Adrienne Barwell (Inactive) 28/Jun/11 1:45 PM
            Resolved Resolved Reopened Reopened
            		6s 1 Adrienne Barwell (Inactive) 28/Jul/11 9:20 AM
            Reopened Reopened Acknowledged Acknowledged
            		4s 1 Adrienne Barwell (Inactive) 28/Jul/11 9:20 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		20d 20h 57m 2 Adrienne Barwell (Inactive) 28/Jul/11 9:20 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		37d 4h 1m 2 Adrienne Barwell (Inactive) 02/Sep/11 9:50 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		5s 2 Adrienne Barwell (Inactive) 02/Sep/11 9:50 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		17s 2 Adrienne Barwell (Inactive) 02/Sep/11 9:51 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		24d 21h 14m 2 Adrienne Barwell (Inactive) 19/Sep/11 12:00 PM
            Resolved Resolved Complete Complete
            		3s 1 Adrienne Barwell (Inactive) 19/Sep/11 12:00 PM

              People

              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: