Swift
  1. Swift
  2. SWIFT-23704

Can't open patio doors - won't lock (will be easier to fix this when decking is on) *****NEEDS TO GO INTO HARROGATE IN YARD ***

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          ?
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          031806H
        • Manufacturer:
          SWIFT
        • Model:
          antibes
        • Year:
          2020
        • Size:
          40x12
        • ID Number:
          SBH010551 SBH010658
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36963
        • Times Scheduled:
          2
        • Park_Company:
           Braddicks Holiday Centre Ltd
        • Park_Postcode:
          EX39 1JU
        • Park_Contact:
          Mr G Braddick
        • Park_Phone:
          01237 473263
        • Park_Email:
          johncooke@braddicks.co.uk
        • Park_Code:
          BRAD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          CCF_000008.pdf
          353 kB
          Claire Folland
        2. PDF File
          SKM_C224e20070911250_0048.pdf
          34 kB
          Charleen Sibley
        1. IMG_1250.JPG
          407 kB
        2. IMG_1251.JPG
          364 kB
        3. IMG_1253.JPG
          350 kB
        4. screenshot-1.png
          257 kB
        5. screenshot-10.png
          198 kB
        6. screenshot-2.png
          303 kB
        7. screenshot-3.png
          222 kB
        8. screenshot-4.png
          313 kB
        9. screenshot-5.png
          219 kB
        10. screenshot-6.png
          219 kB
        11. screenshot-7.png
          269 kB
        12. screenshot-8.png
          308 kB
        13. screenshot-9.png
          201 kB
        14. worksheet issued.png
          196 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Mr G Braddick
          Park_Postcode EX39 1JU
          Park_Email johncooke@braddicks.co.uk
          Park_Phone 01237 473263
          Park_Code BRAD01
          Park_Key_Account Yes
          Park_Address2 Merley Road
          Park_City Westward Ho!
          Park_Address Braddicks Holiday Centre
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 269690 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          I have submitted this claim to SWIFT picked up from PDI
          Show
          Heather Barbieri (Inactive) added a comment - I have submitted this claim to SWIFT picked up from PDI
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH010551
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 270680 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, worksheet issued.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, worksheet issued.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Responsibility Undecided [ 10040 ] SurfBay Attending [ 10042 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Heather Barbieri [ heather ] Adrienne Barwell [ adrienne ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-3.png [ 270681 ]
          Claire Folland made changes -
          Attachment CCF_000008.pdf [ 272447 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan has attended 25-2-20 worksheet attached, he is still unable to unlock the door, submitted this into swift for Eltheringtons to attend
          Show
          Claire Folland added a comment - Duncan has attended 25-2-20 worksheet attached, he is still unable to unlock the door, submitted this into swift for Eltheringtons to attend
          Claire Folland made changes -
          Attachment screenshot-4.png [ 272448 ]
          Claire Folland made changes -
          ID Number SBH010551 SBH010551 SBH010658
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-5.png [ 273059 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-6.png [ 273060 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Parts on order. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Parts on order. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-7.png [ 273561 ]
          Claire Folland made changes -
          Attachment screenshot-8.png [ 273929 ]
          Claire Folland made changes -
          Attachment IMG_1250.JPG [ 273930 ]
          Attachment IMG_1251.JPG [ 273931 ]
          Attachment IMG_1253.JPG [ 273932 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Steve has attended and managed to get the doors open but new mechanism required, we require both parts as shown in picture, submitted new claim into swift
          Show
          Claire Folland added a comment - Steve has attended and managed to get the doors open but new mechanism required, we require both parts as shown in picture, submitted new claim into swift
          Claire Folland made changes -
          Attachment screenshot-9.png [ 274648 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received part numbers from swift, submitted claim
          Show
          Claire Folland added a comment - received part numbers from swift, submitted claim
          Charleen Sibley made changes -
          Attachment worksheet issued.png [ 275943 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          part taken from Harrogate in yard - needs to go back into that when part arrives.
          Show
          Charleen Sibley added a comment - part taken from Harrogate in yard - needs to go back into that when part arrives.
          Charleen Sibley made changes -
          Summary Can't open patio doors - won't lock (will be easier to fix this when decking is on) Can't open patio doors - won't lock (will be easier to fix this when decking is on) *****NEEDS TO GO INTO HARROGATE IN YARD ***
          Charleen Sibley made changes -
          Attachment SKM_C224e20070911250_0048.pdf [ 276629 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Parts received to go into Harrogate in WInkleigh Yard
          Show
          Heather Barbieri (Inactive) added a comment - Parts received to go into Harrogate in WInkleigh Yard
          Heather Barbieri (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Parts in 15/Jul/20 11:27 AM
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-10.png [ 276824 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          487991
          Show
          Charleen Sibley added a comment - 487991
          Charleen Sibley made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 487991
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		2h 12m 1 Heather Barbieri (Inactive) 01/Feb/20 3:18 PM
          Submitted Submitted Acknowledged Acknowledged
          		12d 23h 55m 1 Michelle Brooks (Inactive) 14/Feb/20 3:14 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Michelle Brooks (Inactive) 14/Feb/20 3:14 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		4s 1 Claire Folland 03/Mar/20 9:43 AM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		134d 44m 1 Heather Barbieri (Inactive) 15/Jul/20 11:27 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		3s 1 Heather Barbieri (Inactive) 15/Jul/20 11:27 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		663d 22h 24m 2 charleen sibley 22/Apr/22 3:22 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		4s 1 charleen sibley 22/Apr/22 3:23 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		11s 1 charleen sibley 22/Apr/22 3:23 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		662d 1h 57m 1 Claire Folland 13/Feb/24 4:20 PM
          Resolved Resolved Complete Complete
          		4s 1 Claire Folland 13/Feb/24 4:20 PM

            People

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              Dates

              • Created:
                Updated:
                Resolved: