Swift
  1. Swift
  2. SWIFT-23726

Front patio doors need adjusting, owner opened them first time in a while this week and then struggled to get them closed.

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      D25
    • Hire_or_Retail:
      Retail
    • Serial:
      029127H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2019
    • ID Number:
      SBH010568
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35572
    • Times Scheduled:
      2
    • Park_Company:
       Edithmead Caravan Park
    • Park_Postcode:
      TA9 4HE
    • Park_Contact:
      Mr J Bareham
    • Park_Phone:
      01278783475 // Martin Rowe: 07860 581030
    • Park_Email:
      caroline@westcountryparks.co.uk
    • Park_Code:
      EDIT02
    • Park_Key_Account:
      No
    • SLA Status:
    1. CCF_000041.pdf
      345 kB
      Debbie Bartlett
    1. screenshot-1.png
      251 kB
    2. screenshot-2.png
      303 kB
    3. screenshot-3.png
      119 kB
    4. screenshot-4.png
      328 kB
    5. screenshot-5.png
      222 kB

      Activity

      Debbie Bartlett (Inactive) created issue -
      Debbie Bartlett (Inactive) made changes -
      Field Original Value New Value
      Summary Front patio doors need adjusting, he opened them for the first time in a while this week and then struggled to get them closed. Front patio doors need adjusting, owner opened them first time in a while this week and then struggled to get them closed.
      Debbie Bartlett (Inactive) made changes -
      ID Number SBH010424 SBH010568
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Martin has reported this via email. I have submitted this to Swift for us to attend. Screen shots attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Martin has reported this via email. I have submitted this to Swift for us to attend. Screen shots attached.
      Debbie Bartlett (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.png [ 270045 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 270046 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-3.png [ 270047 ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-4.png [ 270698 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Swift have authorised claim, worksheet issued.
      Show
      Michelle Brooks (Inactive) added a comment - Swift have authorised claim, worksheet issued.
      Michelle Brooks (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Michelle Brooks (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-5.png [ 270699 ]
      Debbie Bartlett (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Debbie Bartlett (Inactive) made changes -
      Attachment CCF_000041.pdf [ 271503 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Steve has completed this, work sheet scanned and attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Steve has completed this, work sheet scanned and attached.
      Debbie Bartlett (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Hide
      Claire Folland added a comment -
      INV 483311
      Show
      Claire Folland added a comment - INV 483311
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 482628 483311
      Charleen Sibley made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      3m 22s 1 debbieb 06/Feb/20 2:14 PM
      Submitted Submitted Acknowledged Acknowledged
      8d 1h 31m 1 Michelle Brooks (Inactive) 14/Feb/20 3:45 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 Michelle Brooks (Inactive) 14/Feb/20 3:45 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3d 20h 3m 1 debbieb 18/Feb/20 11:48 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      5d 22h 28m 1 debbieb 24/Feb/20 10:17 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      24d 1h 56m 1 Claire Folland 19/Mar/20 12:13 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      316d 3h 20m 1 charleen sibley 29/Jan/21 3:34 PM
      Resolved Resolved Complete Complete
      282d 23h 4m 1 charleen sibley 08/Nov/21 2:39 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: