Details
-
Type:
Roof (8 Weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Responsibility:SurfBay Attending
-
Plot:d57
-
Hire_or_Retail:Retail
-
Serial:028774h
-
Model:whistler lodge
-
Year:2018
-
Size:41x20
-
ID Number:SBH010609
-
Status Colour:
Complete
-
Stock_Number:35548
-
Times Scheduled:1
-
Park_Company:Edithmead Caravan Park
-
Park_Postcode:TA9 4HE
-
Park_Contact:Mr J Bareham
-
Park_Phone:01278783475 // Martin Rowe: 07860 581030
-
Park_Email:caroline@westcountryparks.co.uk
-
Park_Code:EDIT02
-
Park_Key_Account:No
-
SLA Status:
Description
The owner of the above lodge came to see me on Sunday and I popped into his lodge. He has a leak in the roof front left hand corner of the living room.
I know we have had a lot of call outs recently that have been condensation but I believe this is possibly a leak , there was a puddle of water on the floor that the owner unfortunately cleaned up but also when you touch the roof in this corner it is wet and the silicone has started going brown.
Please arrange for swift to come out ASAP Please to check this out.
I know we have had a lot of call outs recently that have been condensation but I believe this is possibly a leak , there was a puddle of water on the floor that the owner unfortunately cleaned up but also when you touch the roof in this corner it is wet and the silicone has started going brown.
Please arrange for swift to come out ASAP Please to check this out.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr J Bareham | |
| Park_Postcode | TA9 4HE | |
| Park_Email | caroline@westcountryparks.co.uk | |
| Park_Phone | 01278783475 // Martin Rowe: 07860 581030 | |
| Park_Code | EDIT02 | |
| Park_Key_Account | No | |
| Park_Address2 | Edithmead, Near Highbridge | |
| Park_City | Burnham on Sea | |
| Park_Address | Edithmead Leisure |
| Attachment | screenshot-1.png [ 270895 ] |
| Attachment | screenshot-2.png [ 270896 ] |
Hide
Claire Folland
added a comment -
Permalink
recieved email from Martin, tried to phone him nut no answer, left a message to advise Steve will be on site tomorrow
Show
Claire Folland
added a comment - recieved email from Martin, tried to phone him nut no answer, left a message to advise Steve will be on site tomorrow
| Attachment | IMG_2430.jpg [ 270915 ] | |
| Attachment | IMG_2431.jpg [ 270916 ] | |
| Attachment | IMG_2432.jpg [ 270917 ] | |
| Attachment | IMG_2433.jpg [ 270918 ] |
| Attachment | screenshot-3.png [ 270919 ] |
| ID Number | SBH010609 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Submitted claim into swift
Show
Claire Folland
added a comment - Submitted claim into swift
| Attachment | screenshot-4.png [ 271045 ] |
Swift have authorised claim.
Show
Michelle Brooks (Inactive)
added a comment - Swift have authorised claim.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
Steve has attended park and advised that dent in roof causing gap, Bottom edge of roof tipped up allowing water to be blow underneath. Have bent roof edging down to stop this. Job completed.
Show
Debbie Bartlett (Inactive)
added a comment - Steve has attended park and advised that dent in roof causing gap, Bottom edge of roof tipped up allowing water to be blow underneath. Have bent roof edging down to stop this. Job completed.
| Attachment | CCF_000042.pdf [ 271507 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
484776
Show
Charleen Sibley
added a comment - 484776
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 484776 |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Claire Folland [ claire ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
17h 40m | 1 | Claire Folland | 18/Feb/20 10:35 AM | |||||
|
5h 51m | 1 | Michelle Brooks (Inactive) | 18/Feb/20 4:27 PM | |||||
|
2s | 1 | Michelle Brooks (Inactive) | 18/Feb/20 4:27 PM | |||||
|
5d 18h 5m | 1 | debbieb | 24/Feb/20 10:32 AM | |||||
|
2s | 1 | debbieb | 24/Feb/20 10:32 AM | |||||
|
262d 23h 35m | 1 | charleen sibley | 13/Nov/20 10:08 AM | |||||
|
1187d 6h 22m | 1 | Claire Folland | 13/Feb/24 4:31 PM | |||||
|
5s | 1 | Claire Folland | 13/Feb/24 4:31 PM |
