Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      SURF02
    • Park:
      SURF BAY HOLIDAY PARK
    • Postcode:
      EX39 1HD
    • Responsibility:
      RTM
    • Plot:
      23 The Paddocks
    • Serial:
      7238h
    • Model:
      BURGUNDY
    • Size:
      32x12
    • ID Number:
      SBH002011
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      THE CUSTOMER HAS CALLED AND HAS REPORTED THAT THE GRILL IS STILL GOING OUT, HE SAID THAT AN ENGINEER HAS BEEN OUT BUT THE PROBLEM IS NOT RECTIFIED.

        Activity

        18/Aug/11 11:51 AM
        Status Change
        4 seconds
        18/Aug/11 11:51 AM
        Status Change
        57 seconds
        18/Aug/11 11:50 AM
        Status Change
        18 minutes and 14 seconds
        18/Aug/11 11:32 AM
        Status Change
        5 seconds
        18/Aug/11 11:32 AM
        Engineer Scheduled
        Status Change
        4 minutes and 13 seconds
        18/Aug/11 11:28 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        2 days and 20 hours and 30 minutes and 58 seconds
        15/Aug/11 2:57 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        4 seconds
        15/Aug/11 2:57 PM
        Parts ordered
        Status Change
        Parts Recieved
        5 days and 23 hours and 2 minutes and 55 seconds
        09/Aug/11 3:54 PM
        Acknowledged
        Status Change
        Parts ordered
        3 weeks and 4 hours and 51 minutes and 10 seconds
        19/Jul/11 11:03 AM
        Status Change
        Acknowledged
        1 day and 32 minutes and 51 seconds
        Transition Owner Before Transition Transition After Transition Response Time
        18/Jul/11 10:30 AM
        Status Change
        38 seconds

          People

          • Watchers:
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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: