Swift
  1. Swift
  2. SWIFT-23956

Lounge Sofa stitching on arm doubled see picture

        Details

        • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          214
        • Hire_or_Retail:
          Retail
        • Serial:
          032666H
        • Manufacturer:
          SWIFT
        • Model:
          Ardennes
        • Year:
          2020
        • Size:
          35 x 12
        • ID Number:
          SBH010637
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36670
        • Times Scheduled:
          2
        • Park_Company:
           Widemouth Bay Caravan Park
        • Park_Postcode:
          EX23 0DF
        • Park_Phone:
          1288361208
        • Park_Code:
          WIDE01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. screenshot-1.png
          308 kB
        2. screenshot-2.png
          336 kB
        3. screenshot-3.png
          91 kB
        4. screenshot-4.png
          255 kB
        5. screenshot-5.png
          196 kB
        6. Sofa.JPG
          83 kB
        7. stich.jpg
          86 kB
        8. stich 1.jpg
          77 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX23 0DF
          Park_Phone 1288361208
          Park_Code WIDE01
          Park_Key_Account Yes
          Park_Address2 Widemouth Bay
          Park_City Bude
          Park_Address Widemouth Bay Caravan Park
          Heather Barbieri (Inactive) made changes -
          Attachment Sofa.JPG [ 271764 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 271796 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          I have submitted this to Swift picked up from the PDI
          Show
          Heather Barbieri (Inactive) added a comment - I have submitted this to Swift picked up from the PDI
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH010637
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 272251 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have acknowledged claim & referred to manufacturer.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have acknowledged claim & referred to manufacturer.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Responsibility SurfBay Attending [ 10042 ] RTM [ 10043 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Karen has requested another photo then she will put this through. I have called the park to request this.
          Show
          Debbie Bartlett (Inactive) added a comment - Karen has requested another photo then she will put this through. I have called the park to request this.
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          The park are going to take a photo for me and send it over.
          Show
          Debbie Bartlett (Inactive) added a comment - The park are going to take a photo for me and send it over.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-3.png [ 273732 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          The park have sent some more photos so have emailed them to Karen a spring vale. Screen shots attached.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited The park have sent some more photos so have emailed them to Karen a spring vale. Screen shots attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment stich 1.jpg [ 273733 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment stich.jpg [ 273734 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-4.png [ 273735 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Karen at spring field has called to advised that she will send an arm out to the park in the post. with instructions on how to fit.
          Show
          Debbie Bartlett (Inactive) added a comment - Karen at spring field has called to advised that she will send an arm out to the park in the post. with instructions on how to fit.
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-5.png [ 274980 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Springfield confirmed part to be delivered 24/03/2020 I have checked that the park is open.
          Show
          Heather Barbieri (Inactive) added a comment - Springfield confirmed part to be delivered 24/03/2020 I have checked that the park is open.
          Ben Mason (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Ben Mason (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Heather Barbieri [ heather ] Ben Mason [ ben ]
          Ben Mason (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Ben Mason (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Ben Mason [ ben ] Ellie W [ temp ]
          Ben Mason (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Ben Mason (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Ben Mason [ ben ]
          Resolution Completed [ 1 ]
          Ben Mason (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		46m 41s 1 Heather Barbieri (Inactive) 25/Feb/20 2:32 PM
          Submitted Submitted Acknowledged Acknowledged
          		2d 23h 21m 1 Michelle Brooks (Inactive) 28/Feb/20 1:53 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		11d 23h 55m 1 debbieb 11/Mar/20 1:49 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		3s 1 debbieb 11/Mar/20 1:49 PM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		1216d 22h 24m 1 Ben Mason (Inactive) 11/Jul/23 1:13 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		4s 1 Ben Mason (Inactive) 11/Jul/23 1:13 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		8s 2 Ben Mason (Inactive) 11/Jul/23 1:13 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Ben Mason (Inactive) 11/Jul/23 1:13 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4s 1 Ben Mason (Inactive) 11/Jul/23 1:14 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Ben Mason (Inactive) 11/Jul/23 1:14 PM
          Resolved Resolved Complete Complete
          		5s 1 Ben Mason (Inactive) 11/Jul/23 1:14 PM

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: