Swift
  1. Swift
  2. SWIFT-23970

There is a leak above the en-suit door coming through where the 2 halves are joined Martin thinks

    Details

    • Type: Missing items (4 weeks) Missing items (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      D57
    • Serial:
      028774h
    • Manufacturer:
      Swift
    • Model:
      Whistler Lodge
    • Year:
      2018
    • Size:
      41x20
    • ID Number:
      SBH010639/SBH010699
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35548
    • Times Scheduled:
      1
    • Park_Company:
       Edithmead Caravan Park
    • Park_Postcode:
      TA9 4HE
    • Park_Contact:
      Mr J Bareham
    • Park_Phone:
      01278783475 // Martin Rowe: 07860 581030
    • Park_Email:
      caroline@westcountryparks.co.uk
    • Park_Code:
      EDIT02
    • Park_Key_Account:
      No
    • SLA Status:
    1. IMG_2473.jpg
      111 kB
    2. IMG_2474.jpg
      60 kB
    3. screenshot-1.png
      146 kB
    4. screenshot-2.png
      242 kB
    5. screenshot-3.png
      329 kB
    6. screenshot-4.png
      225 kB
    7. screenshot-5.png
      253 kB
    8. screenshot-6.png
      303 kB

      Activity

      Debbie Bartlett (Inactive) created issue -
      Debbie Bartlett (Inactive) made changes -
      Field Original Value New Value
      Plot Show Ground D57
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Martin has reported this via email. I have submitted this to swift. Screen shots attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Martin has reported this via email. I have submitted this to swift. Screen shots attached.
      Debbie Bartlett (Inactive) made changes -
      Project Good Will [ 10454 ] Swift [ 10018 ]
      Key GW-8319 SWIFT-23970
      Workflow Pre-Owned Ver 2.5 [ 223746 ] Manufacturers ver 2.2 [ 223749 ]
      Status Awaiting Quote [ 10006 ] Open [ 1 ]
      Debbie Bartlett (Inactive) made changes -
      Summary It is above the en-suit door coming through where the 2 halves are joined. There is a leak above the en-suit door coming through where the 2 halves are joined Martin thinks
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.png [ 271870 ]
      Debbie Bartlett (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 271872 ]
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      SBH010639 I have raised a work sheet for us to attend even though Swift haven't ack this yet, as hopefully we can attend this week.
      Show
      Debbie Bartlett (Inactive) added a comment - - edited SBH010639 I have raised a work sheet for us to attend even though Swift haven't ack this yet, as hopefully we can attend this week.
      Debbie Bartlett (Inactive) made changes -
      ID Number SBH010639
      Debbie Bartlett (Inactive) made changes -
      Attachment IMG_2473.jpg [ 271873 ]
      Attachment IMG_2474.jpg [ 271874 ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-3.png [ 272068 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Swift have authorised claim, worksheet issued.
      Show
      Michelle Brooks (Inactive) added a comment - Swift have authorised claim, worksheet issued.
      Michelle Brooks (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Responsibility SurfBay Attending [ 10042 ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-4.png [ 272069 ]
      Michelle Brooks (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Claire has advised that Tom will be attending park tomorrow. Martin has been update via a phone call.
      Show
      Debbie Bartlett (Inactive) added a comment - Claire has advised that Tom will be attending park tomorrow. Martin has been update via a phone call.
      Debbie Bartlett (Inactive) made changes -
      ID Number SBH010639 SBH010639/SBH010699
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Tom has come back with the below findings. I have now resubmitted this to swift asking them to attend. Screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Tom has come back with the below findings. I have now resubmitted this to swift asking them to attend. Screen shot attached.
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-5.png [ 273695 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-6.png [ 274364 ]
      Hide
      Heather Barbieri (Inactive) added a comment - - edited
      ..
      Show
      Heather Barbieri (Inactive) added a comment - - edited ..
      Debbie Bartlett (Inactive) made changes -
      Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Swift had advised via the portal that they will be attending park W/C 23.03.20
      Show
      Debbie Bartlett (Inactive) added a comment - Swift had advised via the portal that they will be attending park W/C 23.03.20
      Hide
      Charleen Sibley added a comment -
      Swift are attending w/c 15.6.20
      Show
      Charleen Sibley added a comment - Swift are attending w/c 15.6.20
      Charleen Sibley made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 15/Jun/20
      Plot
      Hide
      Claire Folland added a comment -
      complete by swift 15-6-20
      Show
      Claire Folland added a comment - complete by swift 15-6-20
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Claire Folland [ claire ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Open Open
      27m 24s 1 debbieb 26/Feb/20 11:30 AM
      Open Open Submitted Submitted
      7m 28s 1 debbieb 26/Feb/20 11:37 AM
      Submitted Submitted Acknowledged Acknowledged
      1d 25m 1 Michelle Brooks (Inactive) 27/Feb/20 12:03 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1m 17s 1 Michelle Brooks (Inactive) 27/Feb/20 12:04 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      98d 20h 46m 1 charleen sibley 05/Jun/20 9:50 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      117d 6h 39m 1 Claire Folland 30/Sep/20 4:29 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Claire Folland 30/Sep/20 4:29 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      6s 1 Claire Folland 30/Sep/20 4:30 PM
      Resolved Resolved Complete Complete
      5s 1 Claire Folland 30/Sep/20 4:30 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: