Swift
  1. Swift
  2. SWIFT-24001

Twin bedroom recurring damp issue

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          63
        • Hire_or_Retail:
          Retail
        • Serial:
          029278H
        • Manufacturer:
          SWIFT
        • Model:
          Moselle Lodge
        • Year:
          2019
        • Size:
          40 x 13
        • ID Number:
          SBH010648
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36546
        • Times Scheduled:
          1
        • Park_Company:
           Warren Bay Holiday Park
        • Park_Postcode:
          TA23 0JR
        • Park_Contact:
          Mr Pring
        • Park_Phone:
          01984631460
        • Park_Email:
          warrenbayholidayvillage@btconnect.com
        • Park_Code:
          WARR03
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. screenshot-1.png
          321 kB
        2. screenshot-2.png
          327 kB
        3. screenshot-3.png
          78 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Mr Pring
          Park_Postcode TA23 0JR
          Park_Email warrenbayholidayvillage@btconnect.com
          Park_Phone 01984631460
          Park_Code WARR03
          Park_Key_Account Yes
          Park_Address2 Watchet
          Park_City Minehead
          Park_Address Warren Bay Holiday Park
          Heather Barbieri (Inactive) made changes -
          Plot 63
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 272314 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          I have submitted to Swift and asked for their engineer to attend picked up by the customer emailed from the park
          Show
          Heather Barbieri (Inactive) added a comment - I have submitted to Swift and asked for their engineer to attend picked up by the customer emailed from the park
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH010648
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 272439 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, Swift engineer attending.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, Swift engineer attending.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift would like to attend park next week.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift would like to attend park next week.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-3.png [ 274564 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          I have emailed the park to advise this .
          Show
          Debbie Bartlett (Inactive) added a comment - I have emailed the park to advise this .
          Hide
          Permalink
          Claire Folland added a comment -
          swift engineer has fitted an extra vent, customer agreed to this
          Show
          Claire Folland added a comment - swift engineer has fitted an extra vent, customer agreed to this
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1d 2m 1 Heather Barbieri (Inactive) 29/Feb/20 11:24 AM
          Submitted Submitted Acknowledged Acknowledged
          		2d 21h 55m 1 Michelle Brooks (Inactive) 03/Mar/20 9:20 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Michelle Brooks (Inactive) 03/Mar/20 9:20 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		209d 6h 12m 1 Claire Folland 28/Sep/20 4:32 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		3s 1 Claire Folland 28/Sep/20 4:32 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4s 1 Claire Folland 28/Sep/20 4:32 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Claire Folland 28/Sep/20 4:32 PM
          Resolved Resolved Complete Complete
          		5s 1 Claire Folland 28/Sep/20 4:33 PM

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: