Details

    • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      182
    • Hire_or_Retail:
      Retail
    • Serial:
      031354h
    • Manufacturer:
      Swift
    • Model:
      Margaux
    • Year:
      2019
    • Size:
      38x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36489
    • Times Scheduled:
      1
    • Park_Company:
       Golden Cap Caravan Park - WDLH
    • Park_Postcode:
      DT6 6JX
    • Park_Contact:
      Jen
    • Park_Phone:
      01297480010
    • Park_Email:
      caravanholidayhomes1@wdlh.co.uk
    • Park_Code:
      GOLD02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. screenshot-1.png
      81 kB
    2. screenshot-2.png
      81 kB
    3. screenshot-3.png
      297 kB
    4. screenshot-4.png
      221 kB
    5. screenshot-5.png
      98 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      59m 43s 1 Ellie Jones (Inactive) 03/Mar/20 3:27 PM
      Submitted Submitted Acknowledged Acknowledged
      1d 23h 13m 1 Michelle Brooks (Inactive) 05/Mar/20 2:41 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      22s 1 Michelle Brooks (Inactive) 05/Mar/20 2:41 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      11d 22h 38m 1 Ellie Jones (Inactive) 17/Mar/20 1:20 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      3s 1 Ellie Jones (Inactive) 17/Mar/20 1:20 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Ellie Jones (Inactive) 17/Mar/20 1:20 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 Ellie Jones (Inactive) 17/Mar/20 1:20 PM
      Resolved Resolved Complete Complete
      5s 1 Ellie Jones (Inactive) 17/Mar/20 1:20 PM
      Ellie Jones (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Ellie Jones (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Ellie Jones [ ellie ]
      Resolution Completed [ 1 ]
      Ellie Jones (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Ellie Jones (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Ellie Jones (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Hide
      Ellie Jones (Inactive) added a comment -
      Park can't find fault anymore so i am closing claim.
      Show
      Ellie Jones (Inactive) added a comment - Park can't find fault anymore so i am closing claim.
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-5.png [ 274573 ]
      Michelle Brooks (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Ellie Jones [ ellie ] Adrienne Barwell [ adrienne ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-4.png [ 273215 ]
      Michelle Brooks (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Swift have authorised claim, worksheet issued.
      Show
      Michelle Brooks (Inactive) added a comment - Swift have authorised claim, worksheet issued.
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-3.png [ 273214 ]
      Ellie Jones (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Ellie Jones (Inactive) added a comment -
      Picture file size sent to me is too big, also no explanation as to which picture is which issue. Have emailed park asking for clearer photos.
      Show
      Ellie Jones (Inactive) added a comment - Picture file size sent to me is too big, also no explanation as to which picture is which issue. Have emailed park asking for clearer photos.
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-2.png [ 272698 ]
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-1.png [ 272687 ]
      Ellie Jones (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Jen
      Park_Postcode DT6 6JX
      Park_Email caravanholidayhomes1@wdlh.co.uk
      Park_Phone 01297480010
      Park_Code GOLD02
      Park_Key_Account Yes
      Park_Address2 Seatown, Chideock
      Park_City Bridport
      Park_Address Golden Cap Caravan Park
      Ellie Jones (Inactive) created issue -

        People

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          Dates

          • Created:
            Updated:
            Resolved: