Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:11
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Hire_or_Retail:Retail
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Serial:030099h
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Manufacturer:Swift
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Model:Loire
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Year:2019
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Size:28x12
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Status Colour:
Complete
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Stock_Number:35846
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Times Scheduled:1
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Park_Company:Gorselands Caravan Park
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Park_Postcode:DT2 9DJ
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Park_Phone:01308897232
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Park_Email:info@gorselands.co.uk
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Park_Code:GORS01
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Park_Key_Account:Yes
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SLA Status:
Description
On carrying out our Gas safety check our gas engineer has discovered the focal point cooker in the above caravan requires a new thermocouple for the oven. Can you please arrange to have one of these sent here as. We appear to have a few problems with these focal point appliances but I believe Swift are no longer using them so that’s a relief.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | DT2 9DJ | |
| Park_Email | info@gorselands.co.uk | |
| Park_Phone | 01308897232 | |
| Park_Code | GORS01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | West Bexingham on Sea | |
| Park_City | Near Dorchester | |
| Park_Address | Gorselands Caravan Park |
| Attachment | screenshot-1.png [ 272735 ] |
| Summary | Oven needs a new thermocouple. | Oven needs a new . |
| Summary | Oven needs a new . | Oven needs a new thermocouple. |
| Attachment | screenshot-2.png [ 272736 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Ellie Jones (Inactive)
added a comment -
Permalink
reported via email.
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Ellie Jones (Inactive)
added a comment - reported via email.
| Attachment | screenshot-3.png [ 272842 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-4.png [ 274114 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-5.png [ 274340 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Plot | ||
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Ellie Jones [ ellie ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Ellie Jones [ ellie ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
17m 7s | 1 | Ellie Jones (Inactive) | 03/Mar/20 4:49 PM | |||||
|
7d 21h 58m | 1 | Ellie Jones (Inactive) | 11/Mar/20 2:47 PM | |||||
|
22h 22m | 1 | Ellie Jones (Inactive) | 12/Mar/20 1:10 PM | |||||
|
1d 1h 32m | 1 | Ellie Jones (Inactive) | 13/Mar/20 2:42 PM | |||||
|
648d 21h 38m | 1 | charleen sibley | 22/Dec/21 12:20 PM | |||||
|
7s | 1 | charleen sibley | 22/Dec/21 12:20 PM | |||||
|
2s | 1 | charleen sibley | 22/Dec/21 12:20 PM | |||||
|
4s | 1 | charleen sibley | 22/Dec/21 12:20 PM | |||||
|
25m 47s | 1 | charleen sibley | 22/Dec/21 12:46 PM | |||||
|
6s | 1 | charleen sibley | 22/Dec/21 12:46 PM |
