Swift
  1. Swift
  2. SWIFT-24074

Lounge - Screw cap broken on mirror.

        Details

        • Type: PDI (2 weeks) PDI (2 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          154
        • Serial:
          032353H
        • Manufacturer:
          SWIFT
        • Model:
          LOIRE
        • Year:
          2020
        • Size:
          28X10
        • ID Number:
          SBH010685
        • Status Colour:
          Complete Complete
        • Stock_Number:
          37420
        • Times Scheduled:
          1
        • Park_Company:
           Kloofs Caravan Park (UK Caravan Centre)
        • Park_Postcode:
          TN39 4RG
        • Park_Phone:
          0800 2461206
        • Park_Email:
          anna@ukcaravancentre.co.uk
        • Park_Code:
          kloo01
        • Park_Key_Account:
          No
        • SLA Status:
        1. screenshot-1.png
          324 kB
        2. screenshot-2.png
          330 kB

          Activity

          Ascending order - Click to sort in descending order
          Michelle Brooks (Inactive) created issue -
          Michelle Brooks (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode TN39 4RG
          Park_Email anna@ukcaravancentre.co.uk
          Park_Phone 0800 2461206
          Park_Code kloo01
          Park_Key_Account No
          Park_Address2 Whydon
          Park_City Bexhill-on-Sea
          Park_Address Sandhurst Lane
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-1.png [ 273054 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Reported by park, submitted to Swift for their engineer to attend as out of our area.
          Show
          Michelle Brooks (Inactive) added a comment - Reported by park, submitted to Swift for their engineer to attend as out of our area.
          Michelle Brooks (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH010685
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-2.png [ 274276 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, Swift engineer attending.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, Swift engineer attending.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          completed by swift 15.6.20
          Show
          Charleen Sibley added a comment - completed by swift 15.6.20
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Michelle Brooks [ michelle ] Charleen Sibley [ charleen sibley ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift engineer attended and completed the claim on 15/06/2020
          Show
          Heather Barbieri (Inactive) added a comment - Swift engineer attended and completed the claim on 15/06/2020
          Heather Barbieri (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Heather Barbieri (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
          Resolution Completed [ 1 ]
          Heather Barbieri (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		37m 32s 1 Michelle Brooks (Inactive) 05/Mar/20 12:31 PM
          Submitted Submitted Acknowledged Acknowledged
          		8d 9m 1 Michelle Brooks (Inactive) 13/Mar/20 12:40 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		3s 1 Michelle Brooks (Inactive) 13/Mar/20 12:40 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		137d 1h 58m 1 charleen sibley 28/Jul/20 3:38 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		5m 49s 1 Heather Barbieri (Inactive) 28/Jul/20 3:44 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		8s 1 Heather Barbieri (Inactive) 28/Jul/20 3:44 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		6s 1 Heather Barbieri (Inactive) 28/Jul/20 3:44 PM
          Resolved Resolved Complete Complete
          		4s 1 Heather Barbieri (Inactive) 28/Jul/20 3:44 PM

            People

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              Dates

              • Created:
                Updated:
                Resolved: