Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      H2
    • Hire_or_Retail:
      Retail
    • Serial:
      032655h
    • Manufacturer:
      Swift
    • Model:
      Ardennes
    • Year:
      2020
    • Size:
      28x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36774
    • Times Scheduled:
      1
    • Park_Company:
       Highlands End Caravan Park Ltd
    • Park_Postcode:
      DT6 6AR
    • Park_Contact:
      m cox
    • Park_Phone:
      01308 422139
    • Park_Email:
      Sales@wdlh.co.uk
    • Park_Code:
      HIGH03
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Shower2.jpg
      78 kB
    2. Shower.jpg
      49 kB
    3. screenshot-4.png
      336 kB
    4. screenshot-3.png
      72 kB
    5. screenshot-2.png
      102 kB
    6. screenshot-1.png
      87 kB

      Activity

      Ellie Jones (Inactive) created issue -
      Ellie Jones (Inactive) made changes -
      Field Original Value New Value
      Park_Contact m cox
      Park_Postcode DT6 6AR
      Park_Email Sales@wdlh.co.uk
      Park_Phone 01308 422139
      Park_Code HIGH03
      Park_Key_Account Yes
      Park_Address2 Eype
      Park_City Bridport
      Park_Address Highlands End Farm
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-1.png [ 273304 ]
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-2.png [ 273305 ]
      Hide
      Ellie Jones (Inactive) added a comment -
      Reported via email.
      Show
      Ellie Jones (Inactive) added a comment - Reported via email.
      Ellie Jones (Inactive) made changes -
      Attachment Shower.jpg [ 273307 ]
      Attachment Shower2.jpg [ 273308 ]
      Ellie Jones (Inactive) made changes -
      Attachment screenshot-3.png [ 273320 ]
      Ellie Jones (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Michelle Brooks (Inactive) made changes -
      Attachment screenshot-4.png [ 273510 ]
      Hide
      Michelle Brooks (Inactive) added a comment -
      Swift have authorised claim, Swift engineer attending.
      Show
      Michelle Brooks (Inactive) added a comment - Swift have authorised claim, Swift engineer attending.
      Michelle Brooks (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Michelle Brooks (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Hide
      Charleen Sibley added a comment -
      Had to submitted another claim as this has been changed to us attending and not a swift engineer??? Submitted a 2nd claim SBH010768
      Show
      Charleen Sibley added a comment - Had to submitted another claim as this has been changed to us attending and not a swift engineer??? Submitted a 2nd claim SBH010768
      Charleen Sibley made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Ellie Jones [ ellie ] Charleen Sibley [ charleen sibley ]
      Plot
      Charleen Sibley made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
      Charleen Sibley made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 487991
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      50m 40s 1 Ellie Jones (Inactive) 06/Mar/20 11:42 AM
      Submitted Submitted Acknowledged Acknowledged
      3d 1h 57m 1 Michelle Brooks (Inactive) 09/Mar/20 1:39 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      3s 1 Michelle Brooks (Inactive) 09/Mar/20 1:39 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      774d 40m 1 charleen sibley 22/Apr/22 3:20 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      4s 1 charleen sibley 22/Apr/22 3:20 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      10s 1 charleen sibley 22/Apr/22 3:20 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      664d 30m 1 Claire Folland 15/Feb/24 2:51 PM
      Resolved Resolved Complete Complete
      5s 1 Claire Folland 15/Feb/24 2:51 PM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved: