Swift
  1. Swift
  2. SWIFT-24097

The owner says the toilet seat not sitting properly, the screws have been tightened by the park. The owner thinks the holes that have been drilled into the toilet basin are out of alignment and wants a new one

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          A6
        • Serial:
          029146h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2019
        • Size:
          35x12
        • ID Number:
          SBH010695
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35305
        • Times Scheduled:
          1
        • Park_Company:
           Bigbury Bay Holiday Park
        • Park_Postcode:
          TQ7 4HT
        • Park_Phone:
          01548 810363
        • Park_Code:
          BIGB01
        • Park_Key_Account:
          No
        • SLA Status:

          Activity

          Ascending order - Click to sort in descending order
          Charleen Sibley created issue -
          Charleen Sibley made changes -
          Field Original Value New Value
          Park_Postcode TQ7 4HT
          Park_Phone 01548 810363
          Park_Code BIGB01
          Park_Key_Account No
          Park_Address2 Challaborough
          Park_City Near Kingsbridge
          Park_Address Bigbury Bay Holiday Park
          Hide
          Permalink
          Charleen Sibley added a comment -
          Emailed over from the owner - submitted to Swift.
          Show
          Charleen Sibley added a comment - Emailed over from the owner - submitted to Swift.
          Charleen Sibley made changes -
          ID Number SBH010695
          Charleen Sibley made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-1.png [ 274284 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, parts on order
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, parts on order
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Responsibility Undecided [ 10040 ] SurfBay Attending [ 10042 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          made changes -
          Park_Contact
          Hide
          Permalink
          Charleen Sibley added a comment -
          Part Received - worksheet issued.
          Show
          Charleen Sibley added a comment - Part Received - worksheet issued.
          Charleen Sibley made changes -
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Charleen Sibley made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Charleen Sibley made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Emma Harrison (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Emma Harrison [ emma ]
          Hide
          Permalink
          Emma Harrison (Inactive) added a comment -
          Steve attended on 14/07/20 but Tracey advised that Duncan fixed it on his last visit
          Show
          Emma Harrison (Inactive) added a comment - Steve attended on 14/07/20 but Tracey advised that Duncan fixed it on his last visit
          Emma Harrison (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Emma Harrison [ emma ] Charleen Sibley [ charleen sibley ]
          Plot
          Emma Harrison (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          484794
          Show
          Charleen Sibley added a comment - 484794
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 484794
          Hide
          Permalink
          Charleen Sibley added a comment -
          Credited 1951587
          Show
          Charleen Sibley added a comment - Credited 1951587
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Emma Harrison [ emma ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Assignee Emma Harrison [ emma ] Charleen Sibley [ charleen sibley ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		18m 23s 1 charleen sibley 10/Mar/20 10:46 AM
          Submitted Submitted Acknowledged Acknowledged
          		3d 2h 1m 1 Michelle Brooks (Inactive) 13/Mar/20 12:48 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		5s 1 Michelle Brooks (Inactive) 13/Mar/20 12:48 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		88d 1h 5m 1 charleen sibley 09/Jun/20 2:53 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 charleen sibley 09/Jun/20 2:53 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		35d 23h 51m 1 Emma Harrison (Inactive) 15/Jul/20 2:45 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		4s 1 Emma Harrison (Inactive) 15/Jul/20 2:46 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		124d 2h 36m 1 charleen sibley 16/Nov/20 4:22 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		58d 18h 12m 1 charleen sibley 14/Jan/21 10:34 AM
          Resolved Resolved Complete Complete
          		9s 1 charleen sibley 14/Jan/21 10:34 AM

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              Dates

              • Created:
                Updated:
                Resolved: