Swift
  1. Swift
  2. SWIFT-24098

the 2nd twin bedroom window needs adjusting as it is nor sealing properly

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          Orange 45
        • Hire_or_Retail:
          Retail
        • Serial:
          025536h
        • Model:
          bordeaux
        • Year:
          2017
        • Size:
          35x12
        • ID Number:
          sbh010696
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33949
        • Times Scheduled:
          2
        • Park_Company:
           Bowleaze Cove - Waterside Holidays
        • Park_Postcode:
          DT3 6PP
        • Park_Contact:
          Jon Walker
        • Park_Phone:
          01305833103 / Sophie Direct: 01305 836848
        • Park_Email:
          WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
        • Park_Code:
          WATE01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          SKM_C224e20070615071_0009.pdf
          24 kB
          Charleen Sibley
        2. PDF File
          SKM_C224e20072815520_0018.pdf
          33 kB
          Emma Harrison
        1. screenshot-1.png
          403 kB
        2. screenshot-2.png
          311 kB
        3. screenshot-3.png
          327 kB
        4. screenshot-4.png
          221 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Sophie
          Park_Postcode DT3 6PP
          Park_Email WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
          Park_Phone 01305833103 / Sophie Direct: 01305 836848
          Park_Code WATE01
          Park_Key_Account Yes
          Park_Address2 Bowleaze Cove
          Park_City Weymouth
          Park_Address Waterside Holiday Park & Spa
          Claire Folland made changes -
          Attachment screenshot-1.png [ 273621 ]
          Claire Folland made changes -
          Attachment screenshot-2.png [ 273623 ]
          Claire Folland made changes -
          ID Number sbh010696
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-3.png [ 274285 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Swift have authorised claim, worksheet issued.
          Show
          Michelle Brooks (Inactive) added a comment - Swift have authorised claim, worksheet issued.
          Michelle Brooks (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Michelle Brooks (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Michelle Brooks (Inactive) made changes -
          Attachment screenshot-4.png [ 274286 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          completed by steve
          Show
          Charleen Sibley added a comment - completed by steve
          Charleen Sibley made changes -
          Attachment SKM_C224e20070615071_0009.pdf [ 276323 ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Charleen Sibley made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Park are saying this hasn't been resolved - another worksheet issued for us to attend.
          Show
          Charleen Sibley added a comment - Park are saying this hasn't been resolved - another worksheet issued for us to attend.
          Hide
          Permalink
          Emma Harrison (Inactive) added a comment -
          Adjusted by Duncan 20/07 - customer present and happy
          Show
          Emma Harrison (Inactive) added a comment - Adjusted by Duncan 20/07 - customer present and happy
          Emma Harrison (Inactive) made changes -
          Attachment SKM_C224e20072815520_0018.pdf [ 277739 ]
          Emma Harrison (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Emma Harrison (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          484794
          Show
          Charleen Sibley added a comment - 484794
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 484794
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Emma Harrison [ emma ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Assignee Emma Harrison [ emma ] Claire Folland [ claire ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		7m 33s 1 Claire Folland 10/Mar/20 11:08 AM
          Resolved Resolved Reopened Reopened
          		4s 1 charleen sibley 15/Jul/20 2:45 PM
          Reopened Reopened Submitted Submitted
          		5s 1 charleen sibley 15/Jul/20 2:45 PM
          Submitted Submitted Acknowledged Acknowledged
          		3d 1h 41m 2 charleen sibley 15/Jul/20 2:45 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		4s 2 charleen sibley 15/Jul/20 2:45 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		130d 21h 14m 2 Emma Harrison (Inactive) 31/Jul/20 8:45 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1m 26s 2 Emma Harrison (Inactive) 31/Jul/20 8:47 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		117d 6h 17m 2 charleen sibley 16/Nov/20 4:23 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		1185d 22h 28m 2 Claire Folland 15/Feb/24 2:52 PM
          Resolved Resolved Complete Complete
          		6s 1 Claire Folland 15/Feb/24 2:52 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: