Swift
  1. Swift
  2. SWIFT-24145

The fire in the van is not blowing out heat, it does turn on but gives no heat.

        Details

        • Type: Electrical Faults (2 Weeks) Electrical Faults (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          A18
        • Serial:
          030804H
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2019
        • Size:
          38x12
        • ID Number:
          SBH010723
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36222
        • Times Scheduled:
          2
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Phone:
          01929400200
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Code:
          DURD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          SKM_C224e20071508290_0068.pdf
          30 kB
          Charleen Sibley
        1. screenshot-1.png
          232 kB
        2. screenshot-2.png
          216 kB
        3. worksheet issued.png
          200 kB

          Activity

          Ascending order - Click to sort in descending order
          Debbie Bartlett (Inactive) created issue -
          Debbie Bartlett (Inactive) made changes -
          Field Original Value New Value
          Issue Type Taps (4 Weeks) [ 35 ] Electrical Faults (2 Weeks) [ 8 ]
          ID Number SBH010559
          Work Scheduled 03/Mar/20
          Debbie Bartlett (Inactive) made changes -
          ID Number SBH010723
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Libby at the park reported this via email. I have submitted this to swift requesting a replacement fire. Screen shots attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Libby at the park reported this via email. I have submitted this to swift requesting a replacement fire. Screen shots attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-1.png [ 274489 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-2.png [ 274490 ]
          Debbie Bartlett (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          parts received - worksheet issued.
          Show
          Charleen Sibley added a comment - parts received - worksheet issued.
          Charleen Sibley made changes -
          Attachment worksheet issued.png [ 275396 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          completed by Duncan
          Show
          Charleen Sibley added a comment - completed by Duncan
          Charleen Sibley made changes -
          Attachment SKM_C224e20071508290_0068.pdf [ 277327 ]
          Charleen Sibley made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Debbie Bartlett [ debbieb ] Charleen Sibley [ charleen sibley ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 484800
          Ben Mason (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Ben Mason (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 9s 1 debbieb 16/Mar/20 12:11 PM
          Submitted Submitted Acknowledged Acknowledged
          		85d 1h 58m 1 charleen sibley 09/Jun/20 3:10 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 charleen sibley 09/Jun/20 3:10 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		43d 1h 18m 1 charleen sibley 22/Jul/20 4:28 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 charleen sibley 22/Jul/20 4:28 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		117d 23h 32m 1 charleen sibley 17/Nov/20 3:00 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		1041d 18h 1m 1 Ben Mason (Inactive) 25/Sep/23 10:02 AM
          Resolved Resolved Complete Complete
          		5s 1 Ben Mason (Inactive) 25/Sep/23 10:02 AM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: