Swift
  1. Swift
  2. SWIFT-25075

faulty fire remote control, customer has changed batteries but made no difference

        Details

        • Type: Panel/Plinth Heater & Fires (4 Weeks) Panel/Plinth Heater & Fires (4 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          5
        • Hire_or_Retail:
          Retail
        • Serial:
          031533h
        • Model:
          bordeaux
        • Year:
          2019
        • Size:
          35x12
        • ID Number:
          sbh011245
        • Status Colour:
          Complete Complete
        • Stock_Number:
          36548
        • Times Scheduled:
          1
        • Park_Company:
           Swallow Point Ltd
        • Park_Postcode:
          BS22 9UG
        • Park_Phone:
          01934412680
        • Park_Email:
          info@swallowpoint.co.uk
        • Park_Code:
          SWAL01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          remote works intermittently, sometimes it turns the fire on and then will not turn it off, other times it does nothing
          1. PDF File
            SKM_C224e21061616180_0006.pdf
            31 kB
            Charleen Sibley
          1. Capture.PNG
            136 kB
          2. Capture.PNG
            240 kB
          3. Capture.PNG
            458 kB
          4. 5.PNG
            549 kB

            Activity

            Reopening Histories : issue is reopened (2) times
            Resolved User Resolved Time Reopened User Reopened Time
            Claire Folland 18/May/21 1:56 PM Claire Folland 18/May/21 1:56 PM
            Claire Folland 18/May/21 1:56 PM Charleen Sibley 17/Jun/21 9:13 AM

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                Dates

                • Due:
                  Created:
                  Updated: