Details
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Type:
Dishwasher / Washing machine
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Status: Complete
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Undecided
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Plot:Green 50
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Serial:032061h
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Manufacturer:Swift
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Model:Vendee Lodge
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Year:2020
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Size:42x13
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ID Number:SBH011275 / 484759
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Status Colour:
Complete
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Stock_Number:37292
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Times Scheduled:1
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Park_Company:Bowleaze Cove - Waterside Holidays
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Park_Postcode:DT3 6PP
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Park_Contact:Jon Walker
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Park_Phone:01305833103 / Sophie Direct: 01305 836848
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Park_Email:WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
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Park_Code:WATE01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Sophie | |
| Park_Postcode | DT3 6PP | |
| Park_Email | WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk | |
| Park_Phone | 01305833103 / Sophie Direct: 01305 836848 | |
| Park_Code | WATE01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Bowleaze Cove | |
| Park_City | Weymouth | |
| Park_Address | Waterside Holiday Park & Spa |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH011275 |
| ID Number | SBH011275 | SBH011275 / 484759 |
INVOICED SWIFT 484759
Show
Charleen Sibley
added a comment - INVOICED SWIFT 484759
Chassis: 19SG000000032061H
Owner:
Fault: Dishwasher tray does not fit into the dishwasher!!
Supplier Ref:
Comments: No response, closing referral down
Status: Completed
Owner:
Fault: Dishwasher tray does not fit into the dishwasher!!
Supplier Ref:
Comments: No response, closing referral down
Status: Completed
Show
Charleen Sibley
added a comment - Chassis: 19SG000000032061H
Owner:
Fault: Dishwasher tray does not fit into the dishwasher!!
Supplier Ref:
Comments: No response, closing referral down
Status: Completed
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | worksheet issued.png [ 286252 ] |
Sophie has emailed to chase this but I have gone back to her and said she said she would get back to us and never did! Issued a worksheet for Duncan to take a look whilst he is there and take some photos so we can resubmit through to Swift.
Show
Charleen Sibley
added a comment - Sophie has emailed to chase this but I have gone back to her and said she said she would get back to us and never did! Issued a worksheet for Duncan to take a look whilst he is there and take some photos so we can resubmit through to Swift.
Duncan attended and couldn't work out where the knife tray which we think the owners are on about fit. But the suppliers have said that it just lays on the top shelf and isn't clipped in anywhere. I think the owners are being a bit fussy and we cant waste anymore time on this.
Show
Charleen Sibley
added a comment - - edited Duncan attended and couldn't work out where the knife tray which we think the owners are on about fit. But the suppliers have said that it just lays on the top shelf and isn't clipped in anywhere. I think the owners are being a bit fussy and we cant waste anymore time on this.
| Attachment | email from the supplier.png [ 286979 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
17h 57m | 1 | charleen sibley | 16/Oct/20 10:10 AM | |||||
|
31d 7h 49m | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
1s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
3s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
1s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
3s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
2s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
3s | 1 | charleen sibley | 16/Nov/20 4:59 PM | |||||
|
17d 20h 32m | 1 | charleen sibley | 04/Dec/20 1:31 PM | |||||
|
14d 22h 20m | 1 | charleen sibley | 19/Dec/20 11:51 AM |
Just checking with the team with job sheet and info supplied and will come back to you if we cannot rectify this.
Best Wishes
Sophie