Details
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Type:
Boiler (2 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:B1
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Hire_or_Retail:Retail
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Serial:025634H
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Manufacturer:SWIFT
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Model:BORDEAUX
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Year:2019
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Size:33 x 12
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ID Number:SBH011699
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Status Colour:
Complete
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Stock_Number:34323
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Times Scheduled:1
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Park_Company:Pebblebank Holiday Park
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Park_Postcode:DT4 9HF
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Park_Contact:Mr & Mrs Hartley
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Park_Phone:01305774844
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Park_Email:info@pebblebank.co.uk
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Park_Code:PEBB01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3h 50m | 1 | Heather Barbieri (Inactive) | 14/Apr/21 4:17 PM | |||||
|
1d 18h 8m | 1 | charleen sibley | 16/Apr/21 10:25 AM | |||||
|
1s | 1 | charleen sibley | 16/Apr/21 10:25 AM | |||||
|
3d 5h 26m | 1 | Heather Barbieri (Inactive) | 19/Apr/21 3:52 PM | |||||
|
1s | 1 | Heather Barbieri (Inactive) | 19/Apr/21 3:52 PM | |||||
|
3s | 1 | Heather Barbieri (Inactive) | 19/Apr/21 3:52 PM | |||||
|
9s | 1 | Heather Barbieri (Inactive) | 19/Apr/21 3:52 PM | |||||
|
22m 42s | 1 | Heather Barbieri (Inactive) | 19/Apr/21 4:15 PM | |||||
|
20d 23h 29m | 1 | Claire Folland | 10/May/21 3:45 PM | |||||
|
12s | 1 | Claire Folland | 10/May/21 3:45 PM |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Attachment | CCF_000014.pdf [ 297428 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Heather Barbieri [ heather ] | Ellie W [ temp ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
Hide
Heather Barbieri (Inactive)
added a comment -
Permalink
I have emailed the park to advise replacement fan is being sent direct to them.
Show
Heather Barbieri (Inactive)
added a comment - I have emailed the park to advise replacement fan is being sent direct to them.
Good afternoon Heather,
I hope that you are keeping well and have had a nice weekend ?
This van is out of warranty but I wondered as a goodwill gesture would you like me to send a fan direct to the site, the site would just have to arrange their own engineer to attend to fit this ?
If you have any queries please do not hesitate to contact me.
Kind Regards
Jo Weaver
Aftersales Co-ordinator
Morco Products Ltd
Tel: 01482 386589
I hope that you are keeping well and have had a nice weekend ?
This van is out of warranty but I wondered as a goodwill gesture would you like me to send a fan direct to the site, the site would just have to arrange their own engineer to attend to fit this ?
If you have any queries please do not hesitate to contact me.
Kind Regards
Jo Weaver
Aftersales Co-ordinator
Morco Products Ltd
Tel: 01482 386589
Show
Heather Barbieri (Inactive)
added a comment - Good afternoon Heather,
I hope that you are keeping well and have had a nice weekend ?
This van is out of warranty but I wondered as a goodwill gesture would you like me to send a fan direct to the site, the site would just have to arrange their own engineer to attend to fit this ?
If you have any queries please do not hesitate to contact me.
Kind Regards
Jo Weaver
Aftersales Co-ordinator
Morco Products Ltd
Tel: 01482 386589
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.png [ 294836 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH011699 |
submitted to Swift picked up by the park
Show
Heather Barbieri (Inactive)
added a comment - submitted to Swift picked up by the park
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr & Mrs Hartley | |
| Park_Postcode | DT4 9HF | |
| Park_Email | info@pebblebank.co.uk | |
| Park_Phone | 01305774844 | |
| Park_Code | PEBB01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | 90 Camp Road | |
| Park_City | Wyke Regis | |
| Park_Address | Pebblebank Holiday Park |