Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:surf99
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Park:Winkleigh
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Postcode:EX19 8DW
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Responsibility:SurfBay Attending
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Serial:3960h
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Model:Champagne
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Size:40 x 16
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ID Number:sent via e-mail to Sarah
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
There is a dent in the dishwasher door due to the larder cupboard door not being fitted properly and the storage basket fell out in transit.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Lampshades (2 weeks) [ 9 ] | Furniture & Fittings (8 Weeks) [ 1 ] |
| Description | There is a dent in the dishwasher door due to the larder cupboard door not being fitted properly and the storage basket fell out in transit. | |
| Summary | Kitchen lino dented | PDI reports there is dent in the dishwasher door. |
| Due Date | 2011-10-12 00:00:00.0 | 2011-11-23 00:00:00.0 |
| ID Number | sent via e-mail to Sarah | |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.jpg [ 18909 ] |
| Attachment | screenshot-2.jpg [ 18961 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts Expected | 25/Oct/11 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 11/Nov/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Workflow | Surfbay [ 49634 ] | Copy of Surfbay [ 54667 ] |
| Workflow | Copy of Surfbay [ 54667 ] | Surfbay [ 61916 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 11/Nov/11 | 5/Jan/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 61916 ] | Manufacturers ver 2.0 [ 89191 ] |
| Workflow | Manufacturers ver 2.0 [ 89191 ] | Manufacturers ver 2.1 [ 128320 ] |
| Workflow | Manufacturers ver 2.1 [ 128320 ] | Manufacturers ver 2.2 [ 145675 ] |