Swift
  1. Swift
  2. SWIFT-2668

PDI reports the larder unit was not fitted securely and fell off during transit bolts snapped.

    Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      surf99
    • Park:
      Winkleigh
    • Postcode:
      EX19 8DW
    • Responsibility:
      SurfBay Attending
    • Serial:
      3960h
    • Model:
      Champagne
    • Size:
      40 x 16
    • ID Number:
      793577
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      There is a dent in the dishwasher door due to the larder cupboard door not being fitted properly and the storage basket fell out in transit, causing damage to the dishwasher door.
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        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        04/Oct/11 1:24 PM
        Status Change
        5 days and 23 hours and 47 minutes and 43 seconds
        11/Oct/11 11:08 AM
        Status Change
        Acknowledged
        6 days and 21 hours and 44 minutes and 20 seconds
        24/Oct/11 4:55 PM
        Acknowledged
        Status Change
        Parts ordered
        1 week and 6 days and 5 hours and 46 minutes and 50 seconds
        27/Oct/11 5:08 PM
        Parts ordered
        Status Change
        Parts Recieved
        3 days and 13 minutes
        27/Oct/11 5:08 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        8 seconds
        04/Nov/11 2:24 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        1 week and 21 hours and 15 minutes and 43 seconds
        17/Nov/11 2:51 PM
        Engineer Scheduled
        Status Change
        1 week and 6 days and 27 minutes and 4 seconds
        17/Nov/11 2:51 PM
        Status Change
        4 seconds
        17/Nov/11 2:51 PM
        Status Change
        Acknowledged
        4 seconds
        17/Nov/11 2:51 PM
        Acknowledged
        Status Change
        Parts ordered
        5 seconds
        07/Dec/11 1:33 PM
        Parts ordered
        Status Change
        Parts Recieved
        2 weeks and 5 days and 22 hours and 42 minutes and 28 seconds
        07/Dec/11 1:34 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        3 seconds
        12/Dec/11 10:52 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        4 days and 21 hours and 18 minutes and 9 seconds
        12/Dec/11 10:52 AM
        Engineer Scheduled
        Status Change
        5 seconds
        12/Dec/11 10:52 AM
        Status Change
        4 seconds
        12/Dec/11 10:52 AM
        Status Change
        4 seconds
        12/Dec/11 10:52 AM
        Status Change
        Acknowledged
        4 seconds
        12/Dec/11 10:52 AM
        Acknowledged
        Status Change
        Parts ordered
        4 seconds
        18/Jan/12 1:00 PM
        Parts ordered
        Status Change
        Parts Recieved
        1 month and 6 days and 2 hours and 7 minutes and 48 seconds
        18/Jan/12 1:00 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        20 seconds
        19/Jan/12 8:24 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        19 hours and 23 minutes and 32 seconds
        27/Jan/12 11:33 AM
        Engineer Scheduled
        Status Change
        Engineer Visit Rescheduled
        1 week and 1 day and 3 hours and 8 minutes and 53 seconds
        31/Jan/12 11:00 AM
        Engineer Visit Rescheduled
        Status Change
        3 days and 23 hours and 26 minutes and 52 seconds
        31/Jan/12 11:04 AM
        Status Change
        4 minutes and 26 seconds

          People

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled:
              Parts Expected: