Swift
  1. Swift
  2. SWIFT-27155

Grill door has shattered and handle fell off WI

    Details

    • Type: Grill Grill
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      77
    • Hire_or_Retail:
      Retail
    • Serial:
      030674H
    • Manufacturer:
      SWIFT
    • Model:
      BORDEAUX
    • Year:
      2019
    • Size:
      38 x 12
    • ID Number:
      SBH012382/30
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35976
    • Times Scheduled:
      1
    • Park_Company:
       Higher Harlyn Farm
    • Park_Postcode:
      PL28 8SG
    • Park_Contact:
      Miriam
    • Park_Phone:
      01841 520022
    • Park_Email:
      hhpark@btconnect.com
    • Park_Code:
      HIGH01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Heather Barbieri (Inactive) created issue -
      Heather Barbieri (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Miriam
      Park_Postcode PL28 8SG
      Park_Email hhpark@btconnect.com
      Park_Phone 01841 520022
      Park_Code HIGH01
      Park_Key_Account Yes
      Park_Address2 St Merryn
      Park_City Padstow
      Park_Address Higher Harlyn Farm
      Heather Barbieri (Inactive) made changes -
      Plot 77
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 308423 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Submitted to Swift reported by the owner
      Show
      Heather Barbieri (Inactive) added a comment - Submitted to Swift reported by the owner
      Heather Barbieri (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Heather Barbieri (Inactive) made changes -
      ID Number SBH012382/30
      Hide
      Heather Barbieri (Inactive) added a comment -
      I have emailed the DOS and owner and plot to Thetford
      Show
      Heather Barbieri (Inactive) added a comment - I have emailed the DOS and owner and plot to Thetford
      Hide
      Charleen Sibley added a comment -
      The owner called today wanting to know when we are attending - worksheet issued and taken a grill door from stock
      Show
      Charleen Sibley added a comment - The owner called today wanting to know when we are attending - worksheet issued and taken a grill door from stock
      Charleen Sibley made changes -
      Summary Grill door has shattered and handle fell off Grill door has shattered and handle fell off WI
      Charleen Sibley made changes -
      Attachment screenshot-2.png [ 308852 ]
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift Supplier Referral Updated: SBH012382/1
      Swift Supplier Referral: SBH012382/1 has been updated by Thetford
      Chassis: 030674H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: Grill door has shattered and handle fell off
      Supplier Ref: THFD178530
      Comments:
      Status: COMPL
      Show
      Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH012382/1 Swift Supplier Referral: SBH012382/1 has been updated by Thetford Chassis: 030674H Owner: Dealer: Surf Bay Leisure Fault: Grill door has shattered and handle fell off Supplier Ref: THFD178530 Comments: Status: COMPL
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Heather Barbieri [ heather ] Adrienne Barwell [ adrienne ]
      Heather Barbieri (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Heather Barbieri (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Heather Barbieri (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Heather Barbieri (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
      Resolution Completed [ 1 ]
      Heather Barbieri (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Hide
      Emma Harrison (Inactive) added a comment -
      Completed by Steve 20/09
      Show
      Emma Harrison (Inactive) added a comment - Completed by Steve 20/09
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      5m 50s 1 Heather Barbieri (Inactive) 14/Sep/21 9:43 AM
      Submitted Submitted Acknowledged Acknowledged
      8d 5h 29m 1 Heather Barbieri (Inactive) 22/Sep/21 3:12 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      10s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      3s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Resolved Resolved Complete Complete
      4s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM
      Complete Complete Complete Complete
      4s 1 Heather Barbieri (Inactive) 22/Sep/21 3:13 PM

        People

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          Dates

          • Created:
            Updated:
            Resolved: