Swift
  1. Swift
  2. SWIFT-27252

Microwave scratched on bottom edge below door

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          245
        • Hire_or_Retail:
          Retail
        • Serial:
          034648H
        • Model:
          Ardenne
        • Year:
          2021
        • Size:
          38x12
        • ID Number:
          SBH012797
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38026
        • Times Scheduled:
          1
        • Park_Company:
           Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
        • Park_Postcode:
          TA8 2QX
        • Park_Contact:
          Russell Midgley
        • Park_Phone:
          01278 751271 / Michael Taylor: 07856 903832
        • Park_Email:
          sandyglade-rec@jfhols.co.uk
        • Park_Code:
          SAND03
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. 1.jpg
          62 kB
        2. ardenne.2.PNG
          1.34 MB
        3. Capture.PNG
          246 kB
        4. Capture.PNG
          656 kB
        5. screenshot-1.png
          136 kB
        6. screenshot-2.png
          308 kB
        7. screenshot-3.png
          301 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - Bulged kitchen work surface where fixing screw has been fitted too close to the surface edge Microwave scratched on bottom edge below door
          Claire Folland made changes -
          Attachment ardenne.2.PNG [ 309331 ]
          Charleen Sibley made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Charleen Sibley made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Claire Folland made changes -
          ID Number SBH012797
          Claire Folland made changes -
          Attachment Capture.PNG [ 316793 ]
          Claire Folland made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          no idea why i did not put a claim in for this, submitted into swift
          Show
          Claire Folland added a comment - no idea why i did not put a claim in for this, submitted into swift
          Hide
          Permalink
          Claire Folland added a comment -
          swift are asking for the rating plate, have emailed clare at the park asking if she can take a photo
          Show
          Claire Folland added a comment - swift are asking for the rating plate, have emailed clare at the park asking if she can take a photo
          Claire Folland made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          part received I have issued a worksheet and placed on the rack
          Show
          Heather Barbieri (Inactive) added a comment - part received I have issued a worksheet and placed on the rack
          Heather Barbieri (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 320043 ]
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Carly Lemon (Inactive) made changes -
          Attachment screenshot-2.png [ 325128 ]
          Carly Lemon (Inactive) made changes -
          Attachment 1.jpg [ 325129 ]
          Carly Lemon (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Carly Lemon (Inactive) made changes -
          Attachment screenshot-3.png [ 325829 ]
          Carly Lemon (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Carly Lemon (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Carly Lemon (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Carly Lemon [ carly ]
          Resolution Completed [ 1 ]
          Carly Lemon (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift have advised they only supply black microwaves, customer has silver one and will not accept anything else, will advise this is all we can get
          Show
          Claire Folland added a comment - swift have advised they only supply black microwaves, customer has silver one and will not accept anything else, will advise this is all we can get
          Hide
          Permalink
          Sarah Beverley (Inactive) added a comment -
          Graham has attended and replaced the microwave
          Show
          Sarah Beverley (Inactive) added a comment - Graham has attended and replaced the microwave
          Sarah Beverley (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Reopened [ 4 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		107d 17m 1 charleen sibley 08/Jan/22 2:55 PM
          Acknowledged Acknowledged Rejected Rejected
          		3s 1 charleen sibley 08/Jan/22 2:55 PM
          Rejected Rejected Resolved Resolved
          		3s 1 charleen sibley 08/Jan/22 2:55 PM
          Reopened Reopened Submitted Submitted
          		5m 50s 1 Claire Folland 28/Jan/22 11:39 AM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		6d 3h 32m 1 Claire Folland 03/Feb/22 3:11 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		40d 19h 32m 1 Heather Barbieri (Inactive) 16/Mar/22 10:44 AM
          Submitted Submitted Acknowledged Acknowledged
          		9s 2 Heather Barbieri (Inactive) 16/Mar/22 10:44 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		40s 1 Heather Barbieri (Inactive) 16/Mar/22 10:45 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		51d 4h 20m 1 Carly Lemon (Inactive) 06/May/22 4:06 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		18s 1 Carly Lemon (Inactive) 06/May/22 4:06 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		6s 1 Carly Lemon (Inactive) 06/May/22 4:06 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		6s 1 Carly Lemon (Inactive) 06/May/22 4:06 PM
          Resolved Resolved Complete Complete
          		9s 2 Carly Lemon (Inactive) 06/May/22 4:06 PM
          Complete Complete Reopened Reopened
          		25d 18h 29m 2 Claire Folland 12/May/22 1:58 PM
          Reopened Reopened Complete Complete
          		114d 1h 37m 1 Sarah Beverley (Inactive) 03/Sep/22 3:35 PM

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              Dates

              • Due:
                Created:
                Updated: