Swift
  1. Swift
  2. SWIFT-27271

Patio door locking mechanism is very stiff - needs new

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Awaiting Payment
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          A5
        • Hire_or_Retail:
          Retail
        • Serial:
          035585H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2021
        • Size:
          36x12
        • ID Number:
          SBH012431 / 45
        • Status Colour:
          Awaiting Payment Awaiting Payment
        • Stock_Number:
          38202
        • Times Scheduled:
          1
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Ascending order - Click to sort in descending order
          Emma Harrison (Inactive) created issue -
          Emma Harrison (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PL28 8JP
          Park_Email hello@treyarnonbayholidays.co.uk
          Park_Phone  01841 520681 // 01841 520653
          Park_Code TREY01
          Park_Key_Account Yes
          Park_Address2 St Merryn
          Park_City Padstow
          Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
          Emma Harrison (Inactive) made changes -
          ID Number SBH012431 / 45
          Hide
          Permalink
          Emma Harrison (Inactive) added a comment -
          Customer called me to say that the door handle is very stiff and needs a new one. I spoke to Steve who said it wont be the handle it will be the mechanism. Submitted to Swift requesting a replacement
          Show
          Emma Harrison (Inactive) added a comment - Customer called me to say that the door handle is very stiff and needs a new one. I spoke to Steve who said it wont be the handle it will be the mechanism. Submitted to Swift requesting a replacement
          Emma Harrison (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Emma Harrison (Inactive) added a comment -
          Authorised by Swift - new one on order
          Show
          Emma Harrison (Inactive) added a comment - Authorised by Swift - new one on order
          Emma Harrison (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Emma Harrison (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Heather Barbieri (Inactive) made changes -
          Assignee Emma Harrison [ emma ] Claire Folland [ claire ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          parts received I have issued a worksheet and placed on the rack
          Show
          Heather Barbieri (Inactive) added a comment - parts received I have issued a worksheet and placed on the rack
          Heather Barbieri (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Emma Harrison [ emma ] Claire Folland [ claire ]
          Plot
          Parts in 15/Feb/22 3:51 PM
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 317864 ]
          Hide
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          Heather Barbieri (Inactive) added a comment -
          Steve attended and completed this claim 01/03/2022
          Show
          Heather Barbieri (Inactive) added a comment - Steve attended and completed this claim 01/03/2022
          Heather Barbieri (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 01/Mar/22
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 488023
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 27s 1 Emma Harrison (Inactive) 27/Sep/21 11:59 AM
          Submitted Submitted Acknowledged Acknowledged
          		2d 17m 1 Emma Harrison (Inactive) 29/Sep/21 12:16 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		4s 1 Emma Harrison (Inactive) 29/Sep/21 12:16 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		139d 4h 35m 1 Heather Barbieri (Inactive) 15/Feb/22 3:51 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 Heather Barbieri (Inactive) 15/Feb/22 3:51 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		28d 20h 35m 1 Heather Barbieri (Inactive) 16/Mar/22 12:26 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Heather Barbieri (Inactive) 16/Mar/22 12:26 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		42d 23h 11m 1 charleen sibley 28/Apr/22 12:38 PM

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              Dates

              • Created:
                Updated:
                Work Scheduled: