Details
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Type:
Chassis (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:GORS01
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Park:GORSELANDS
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Postcode:DT2 9DJ
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Responsibility:Manufacturer Attending
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Plot:38
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Serial:8300H
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Model:BURGUNDY
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Size:28 X 12
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ID Number:sbh002163
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Work Scheduled | 11/Apr/11 | |
| Summary | CLONE - WORKTOP NEEDS SEALING | Chassis Rusting |
| Description | The PDI reports the worktop needs sealing - Steve to attend | |
| ID Number | SBH001842 | |
| Issue Type | Furniture & Fittings (8 Weeks) [ 1 ] | Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] |
| Due Date | 2011-05-26 00:00:00.0 | 2011-11-23 00:00:00.0 |
| Category | SurfBay Attending | Manufacturer Attending |
| Plot | 38 |
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Linda Trunkfield (Inactive)
added a comment -
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I have spoken to Sarah at Gorselands and asked if they could send me a photo of the chassis once I have this I will submit ( no point submitting before as it will only sit on the swift system as a query).
Show
Linda Trunkfield (Inactive)
added a comment - I have spoken to Sarah at Gorselands and asked if they could send me a photo of the chassis once I have this I will submit ( no point submitting before as it will only sit on the swift system as a query).
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | sbh002163 |
| Attachment | gorselands 4.JPG [ 18858 ] | |
| Attachment | Gorselands.JPG [ 18855 ] | |
| Attachment | gorselands 3.JPG [ 18857 ] | |
| Attachment | Gorselands 2.JPG [ 18856 ] |
referred to manufacturer
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Linda Trunkfield (Inactive)
added a comment - referred to manufacturer
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.jpg [ 19017 ] |
RE the rusty chassis for this van. Swift have referred this back to Bankside, they are going to accept the claim and are anticipating a visit in early November. As soon as they have a firm date they will contact me
Show
Lorraine Pryor (Inactive)
added a comment - RE the rusty chassis for this van. Swift have referred this back to Bankside, they are going to accept the claim and are anticipating a visit in early November. As soon as they have a firm date they will contact me
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 7/Nov/11 |
spoken to sarah at the park, she said that the engineer from bankside called them the other day to advise them that they would send an engineer hopefully next week.
so they know more than us!
The engineer will be calling them direct when they have date etc.
so they know more than us!
The engineer will be calling them direct when they have date etc.
Show
Lorraine Pryor (Inactive)
added a comment - spoken to sarah at the park, she said that the engineer from bankside called them the other day to advise them that they would send an engineer hopefully next week.
so they know more than us!
The engineer will be calling them direct when they have date etc.
called swift spoke to sarah to chase this one up.
The engineers have spoken to brenda on site as they was due last week and didn't make it. they have agreeded with the park that they will go dec or jan 2012
The engineers have spoken to brenda on site as they was due last week and didn't make it. they have agreeded with the park that they will go dec or jan 2012
Show
Lorraine Pryor (Inactive)
added a comment - called swift spoke to sarah to chase this one up.
The engineers have spoken to brenda on site as they was due last week and didn't make it. they have agreeded with the park that they will go dec or jan 2012
| Work Scheduled | 7/Nov/11 | 19/Dec/11 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Workflow | Surfbay [ 49805 ] | Copy of Surfbay [ 54617 ] |
| Workflow | Copy of Surfbay [ 54617 ] | Surfbay [ 61868 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Issue Type | Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] | Furniture & Fittings (8 Weeks) [ 1 ] |
E-mail from Sarah Neal received confirming completion of claim.
Show
Linda Trunkfield (Inactive)
added a comment - E-mail from Sarah Neal received confirming completion of claim.
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Issue Type | Small Fittings (8 Weeks) [ 1 ] | Chassis (8 Weeks) [ 38 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 61868 ] | Manufacturers ver 2.0 [ 89107 ] |
| Workflow | Manufacturers ver 2.0 [ 89107 ] | Manufacturers ver 2.1 [ 127857 ] |
| Workflow | Manufacturers ver 2.1 [ 127857 ] | Manufacturers ver 2.2 [ 145245 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5h 23m | 1 | Linda Trunkfield (Inactive) | 12/Oct/11 2:51 PM | |||||
|
4d 19h 16m | 1 | Linda Trunkfield (Inactive) | 17/Oct/11 10:07 AM | |||||
|
2d 6h 41m | 1 | Lorraine Pryor (Inactive) | 19/Oct/11 4:49 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 19/Oct/11 4:49 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 19/Oct/11 4:49 PM | |||||
|
15s | 1 | Lorraine Pryor (Inactive) | 19/Oct/11 4:49 PM | |||||
|
29d 17m | 1 | Lorraine Pryor (Inactive) | 17/Nov/11 4:07 PM | |||||
|
35d 17h 22m | 1 | Linda Trunkfield (Inactive) | 23/Dec/11 9:30 AM | |||||
|
16s | 1 | Linda Trunkfield (Inactive) | 23/Dec/11 9:30 AM | |||||
|
166d 5h 26m | 1 | Adrienne Barwell (Inactive) | 06/Jun/12 3:57 PM | |||||
|
14s | 1 | Adrienne Barwell (Inactive) | 06/Jun/12 3:57 PM |
