Swift
  1. Swift
  2. SWIFT-28625

Microwave lights up and goes round but no heat

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          4
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          038729H
        • Manufacturer:
          SWIFT
        • Model:
          Loire
        • Year:
          2022
        • Size:
          38 x 12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38869
        • Times Scheduled:
          1
        • Park_Company:
           Orchard Caravan Park
        • Park_Postcode:
          PO41 0TS
        • Park_Phone:
          01983 531350
        • Park_Email:
          karen@orchards-holiday-park.co.uk
        • Park_Code:
          ORCH07
        • Park_Key_Account:
          No
        • SLA Status:
        1. microwave.jpg
          114 kB
        2. Microwave.jpg
          1.10 MB
        3. microwave 1.jpg
          81 kB
        4. microwave 1.jpg
          2.47 MB
        5. screenshot-1.png
          246 kB
        6. screenshot-2.png
          246 kB
        7. screenshot-3.png
          271 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PO41 0TS
          Park_Email karen@orchards-holiday-park.co.uk
          Park_Phone 01983 531350
          Park_Code ORCH07
          Park_Key_Account No
          Park_Address2 Main Road
          Park_City Newbridge
          Park_Address Orchard Caravan Park
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 325482 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          submitted to Swift picked up by the park
          Show
          Heather Barbieri (Inactive) added a comment - submitted to Swift picked up by the park
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swidft have referred this to Apeklsons i have forwarded pictures of the microwave and serial number
          Show
          Heather Barbieri (Inactive) added a comment - Swidft have referred this to Apeklsons i have forwarded pictures of the microwave and serial number
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 325823 ]
          Heather Barbieri (Inactive) made changes -
          Attachment microwave 1.jpg [ 325982 ]
          Heather Barbieri (Inactive) made changes -
          Attachment Microwave.jpg [ 325983 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          apELSONS CAME BACK ASKING FOR FURTHER PHOTOS i HAVE EMAILED MICHAEL WITH THEIR RESPOSE
          Show
          Heather Barbieri (Inactive) added a comment - apELSONS CAME BACK ASKING FOR FURTHER PHOTOS i HAVE EMAILED MICHAEL WITH THEIR RESPOSE
          Heather Barbieri (Inactive) made changes -
          Attachment microwave 1.jpg [ 326114 ]
          Attachment microwave.jpg [ 326115 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-3.png [ 326137 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift Supplier Referral Updated: SBH013141/1
          Swift Supplier Referral: SBH013141/1 has been updated by Apelson Appliances UK Ltd
          Chassis: 038729H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: Microwave lights up and goes round but no heat Hire fleet
          Supplier Ref:
          Comments:
          Status: ACTON
          Show
          Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH013141/1 Swift Supplier Referral: SBH013141/1 has been updated by Apelson Appliances UK Ltd Chassis: 038729H Owner: Dealer: Surf Bay Leisure Fault: Microwave lights up and goes round but no heat Hire fleet Supplier Ref: Comments: Status: ACTON
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Swift Supplier Referral Updated: SBH013141/1
          Swift Supplier Referral: SBH013141/1 has been updated by Apelson Appliances UK Ltd
          Chassis: 038729H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: Microwave lights up and goes round but no heat Hire fleet
          Supplier Ref:
          Comments:
          Status: COMPL

          Show
          Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH013141/1 Swift Supplier Referral: SBH013141/1 has been updated by Apelson Appliances UK Ltd Chassis: 038729H Owner: Dealer: Surf Bay Leisure Fault: Microwave lights up and goes round but no heat Hire fleet Supplier Ref: Comments: Status: COMPL
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Heather Barbieri (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Heather Barbieri (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Heather Barbieri (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
          Resolution Completed [ 1 ]
          Heather Barbieri (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Hello, due to the part been unavailable we have an exchange authority code of 260522CR1, please refer to swift for replacement. Please let us know if the replacement needs to come from our stock.
          C.TAYLOR@APELSON.CO.UK - APELSON APPLIANCES UK LTD - 26/05/2022 16:03:34
          Show
          Heather Barbieri (Inactive) added a comment - Hello, due to the part been unavailable we have an exchange authority code of 260522CR1, please refer to swift for replacement. Please let us know if the replacement needs to come from our stock. C.TAYLOR@APELSON.CO.UK - APELSON APPLIANCES UK LTD - 26/05/2022 16:03:34
          Heather Barbieri (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Heather Barbieri (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Reopened [ 4 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 18s 1 Heather Barbieri (Inactive) 05/May/22 3:29 PM
          Submitted Submitted Acknowledged Acknowledged
          		23h 56m 1 Heather Barbieri (Inactive) 06/May/22 3:26 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		20d 49m 1 Heather Barbieri (Inactive) 26/May/22 4:15 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		3s 1 Heather Barbieri (Inactive) 26/May/22 4:15 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		4s 1 Heather Barbieri (Inactive) 26/May/22 4:15 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		16s 1 Heather Barbieri (Inactive) 26/May/22 4:15 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		1m 6s 1 Heather Barbieri (Inactive) 26/May/22 4:16 PM
          Resolved Resolved Complete Complete
          		3s 1 Heather Barbieri (Inactive) 26/May/22 4:16 PM
          Complete Complete Reopened Reopened
          		10d 22h 56m 1 Heather Barbieri (Inactive) 06/Jun/22 3:13 PM
          Reopened Reopened Complete Complete
          		23d 21h 55m 1 Heather Barbieri (Inactive) 30/Jun/22 1:08 PM

            People

            • Assignee:
              Heather Barbieri (Inactive)
              Reporter:
              Heather Barbieri (Inactive)
              Participants:
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: