Swift
  1. Swift
  2. SWIFT-28796

electrical issue, when lights are on if they turn fridge or any appliance from the socket it blows the trip

    Details

    • Type: Electrical Faults (2 Weeks) Electrical Faults (2 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      T22
    • Hire_or_Retail:
      Retail
    • Serial:
      039322h
    • Model:
      Burgundy
    • Year:
      2022
    • Size:
      36x12
    • ID Number:
      SBH013261
    • Status Colour:
      Complete Complete
    • Stock_Number:
      39502
    • Times Scheduled:
      1
    • Park_Company:
       Pebblebank Holiday Park
    • Park_Postcode:
      DT4 9HF
    • Park_Contact:
      Mr & Mrs Hartley
    • Park_Phone:
      01305774844
    • Park_Email:
      info@pebblebank.co.uk
    • Park_Code:
      PEBB01
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Contact Mr & Mrs Hartley
      Park_Postcode DT4 9HF
      Park_Email info@pebblebank.co.uk
      Park_Phone 01305774844
      Park_Code PEBB01
      Park_Key_Account Yes
      Park_Address2 90 Camp Road
      Park_City Wyke Regis
      Park_Address Pebblebank Holiday Park
      Hide
      Claire Folland added a comment -
      Terry is carrying out the pdi on this van for us, park have reported an electrical issue to him, when the lights are on, if they turn anything on from the socket it blows the trip, park want authorisation to get someone in to have a look as the van has people in it on friday
      Show
      Claire Folland added a comment - Terry is carrying out the pdi on this van for us, park have reported an electrical issue to him, when the lights are on, if they turn anything on from the socket it blows the trip, park want authorisation to get someone in to have a look as the van has people in it on friday
      Hide
      Claire Folland added a comment -
      phoned Sarah, she has asked if i can email her the details and she will get someone to phone the park, sent email
      Show
      Claire Folland added a comment - phoned Sarah, she has asked if i can email her the details and she will get someone to phone the park, sent email
      Hide
      Claire Folland added a comment -
      Sarah has emailed asking for more info, tried to call the park but no answer, left a message for them to call me back
      Show
      Claire Folland added a comment - Sarah has emailed asking for more info, tried to call the park but no answer, left a message for them to call me back
      Claire Folland made changes -
      Serial 9322h 039322h
      Hide
      Claire Folland added a comment - - edited
      called Terry as no answer from park, he has advised any socket in the vans seems to blow the trip, emailed Sarah back
      Show
      Claire Folland added a comment - - edited called Terry as no answer from park, he has advised any socket in the vans seems to blow the trip, emailed Sarah back
      Carly Lemon (Inactive) made changes -
      Attachment screenshot-1.png [ 327936 ]
      Hide
      Carly Lemon (Inactive) added a comment -
      The electric has been fitted to this van, all of the lights are working fine, but when anything is plugged into one of the sockets or if the fridge, microwave or fire etc are turned on then the electrics trip out completely. I asked Clair to try and get authorisation for the Park to get an electrician to check it out and fix it, as this caravan is let from Friday.
      Show
      Carly Lemon (Inactive) added a comment - The electric has been fitted to this van, all of the lights are working fine, but when anything is plugged into one of the sockets or if the fridge, microwave or fire etc are turned on then the electrics trip out completely. I asked Clair to try and get authorisation for the Park to get an electrician to check it out and fix it, as this caravan is let from Friday.
      Carly Lemon (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH013261
      Hide
      Claire Folland added a comment -
      complete by swift 15-6-22
      Show
      Claire Folland added a comment - complete by swift 15-6-22
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Claire Folland [ claire ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2d 1h 25m 1 Carly Lemon (Inactive) 26/May/22 12:03 PM
      Submitted Submitted Acknowledged Acknowledged
      36d 1h 52m 1 Claire Folland 01/Jul/22 1:56 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      3s 1 Claire Folland 01/Jul/22 1:56 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      6s 1 Claire Folland 01/Jul/22 1:56 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      4s 1 Claire Folland 01/Jul/22 1:56 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      7s 1 Claire Folland 01/Jul/22 1:56 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      7s 1 Claire Folland 01/Jul/22 1:56 PM
      Resolved Resolved Complete Complete
      8s 1 Claire Folland 01/Jul/22 1:57 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: