Swift
  1. Swift
  2. SWIFT-29787

dent in shower room door, picked up by customer on handover

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Awaiting Payment
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          F12
        • Serial:
          040622H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2022
        • Size:
          29 x 12
        • ID Number:
          SBH013622/20
        • Status Colour:
          Awaiting Payment Awaiting Payment
        • Stock_Number:
          39472
        • Times Scheduled:
          2
        • Park_Company:
           Freshwater Beach Holiday Park
        • Park_Postcode:
          DT6 4PT
        • Park_Contact:
          Mark
        • Park_Phone:
          Mark: 01308 897317 EXT:237
        • Park_Email:
          mark.houghton@freshwaterbeach.co.uk
        • Park_Code:
          FRES01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          CCF_000504.pdf
          420 kB
          Claire Folland
        1. Capture.PNG
          121 kB
        2. door dent.jpg
          1.76 MB
        3. screenshot-1.png
          229 kB
        4. screenshot-2.png
          228 kB
        5. screenshot-3.png
          143 kB
        6. screenshot-4.png
          143 kB

          Activity

          Ascending order - Click to sort in descending order
          Sarah Beverley (Inactive) created issue -
          Sarah Beverley (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Jill Sales office
          Park_Postcode DT6 4PT
          Park_Email jill.freshwaterbeachsales@gmail.com
          Park_Phone Jill direct: 01308 896002 / 01308 897317
          Park_Code FRES01
          Park_Key_Account Yes
          Park_Address2 Burton Bradstock
          Park_City Bridport
          Park_Address Freshwater Beach Holiday Park
          Sarah Beverley (Inactive) made changes -
          Project PDI [ 10950 ] Swift [ 10018 ]
          Key PDI-6954 SWIFT-29787
          Workflow PDI: Simple Issue Tracking Workflow [ 243350 ] Manufacturers ver 2.2 [ 243351 ]
          Issue Type PDI (2 weeks) [ 15 ] Internal Issues (1 Week) [ 17 ]
          Depot Winkleigh [ 12050 ]
          Sarah Beverley (Inactive) made changes -
          Attachment door dent.jpg [ 337277 ]
          Hide
          Permalink
          Sarah Beverley (Inactive) added a comment -
          submitted to Swift reported by park
          Show
          Sarah Beverley (Inactive) added a comment - submitted to Swift reported by park
          Sarah Beverley (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 337280 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          submitted to Swift picked up by owner
          Show
          Heather Barbieri (Inactive) added a comment - submitted to Swift picked up by owner
          Heather Barbieri (Inactive) made changes -
          ID Number SBH013622/20
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 338155 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          swift have authorised this claim and parts on order
          Show
          Heather Barbieri (Inactive) added a comment - swift have authorised this claim and parts on order
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Heather Barbieri (Inactive) made changes -
          Assignee Sarah Beverley [ sarah ] Claire Folland [ claire ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          parts received worksheet issued
          Show
          Heather Barbieri (Inactive) added a comment - parts received worksheet issued
          Heather Barbieri (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Sarah Beverley [ sarah ] Claire Folland [ claire ]
          Plot
          Parts in 27/Oct/22 1:37 PM
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-3.png [ 340608 ]
          Claire Folland made changes -
          Attachment CCF_000504.pdf [ 349135 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan attended,worksheet attached, wrong door supplied, should be 597x1976, advised swift on connect
          Show
          Claire Folland added a comment - Duncan attended,worksheet attached, wrong door supplied, should be 597x1976, advised swift on connect
          Claire Folland made changes -
          Attachment Capture.PNG [ 349137 ]
          Claire Folland made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          parts received worksheet raised
          Show
          Heather Barbieri (Inactive) added a comment - parts received worksheet raised
          Heather Barbieri (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-4.png [ 354910 ]
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          Completed by Duncan on 25/5/23
          Show
          Emily McGuinness (Inactive) added a comment - Completed by Duncan on 25/5/23
          Emily McGuinness (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 25/May/23
          Plot
          Emily McGuinness (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          489826
          Show
          Melanie Woolacott added a comment - 489826
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 489826
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1d 16h 53m 1 Sarah Beverley (Inactive) 23/Sep/22 9:39 AM
          Submitted Submitted Acknowledged Acknowledged
          		6d 48m 1 Heather Barbieri (Inactive) 29/Sep/22 10:27 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		5s 1 Heather Barbieri (Inactive) 29/Sep/22 10:27 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		28d 3h 10m 1 Heather Barbieri (Inactive) 27/Oct/22 1:37 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		3s 1 Claire Folland 23/Feb/23 11:59 AM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		62d 20h 11m 1 Heather Barbieri (Inactive) 27/Apr/23 9:10 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1m 48s 2 Heather Barbieri (Inactive) 27/Apr/23 9:12 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		153d 2h 2m 2 Emily McGuinness (Inactive) 31/May/23 11:53 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Emily McGuinness (Inactive) 31/May/23 11:53 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		14d 2h 38m 1 Melanie Woolacott 14/Jun/23 2:32 PM

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Work Scheduled: