Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:Wool02
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Park:woolacombe sands
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Postcode:EX34 7HW
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Responsibility:Goodwill
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
- All
- Comments
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- Activity
- Transitions
- Stateoscope
I have called swift to see if they have sent these knobs to the park yet, I spoke to Sam who really didn't know anything about this and said that the file is a mess.. She is going to talk to sarah , then call me back.
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Lorraine Pryor (Inactive)
added a comment - I have called swift to see if they have sent these knobs to the park yet, I spoke to Sam who really didn't know anything about this and said that the file is a mess.. She is going to talk to sarah , then call me back.
chased Julie Clark
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Adrienne Barwell (Inactive)
added a comment - chased Julie Clark
I have e-mailed Swift to see if they have sent the knobs to the park yet?
Awaiting a reply
Awaiting a reply
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Lorraine Pryor (Inactive)
added a comment - I have e-mailed Swift to see if they have sent the knobs to the park yet?
Awaiting a reply
I have spoken to Dave and he would like us to get him some of the original cooker knobs, he has already replaced some of the knobs at his own expense but is not worried about them so long as he gets some replacements so he can change any that go in the future.
I have spoken to and e-mailed Sarah asking for her to arrange for some replacements to be sent.
I have spoken to and e-mailed Sarah asking for her to arrange for some replacements to be sent.
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Linda Trunkfield (Inactive)
added a comment - I have spoken to Dave and he would like us to get him some of the original cooker knobs, he has already replaced some of the knobs at his own expense but is not worried about them so long as he gets some replacements so he can change any that go in the future.
I have spoken to and e-mailed Sarah asking for her to arrange for some replacements to be sent.
<p>Sarah from swift called wanting to speak to Linda, advised she was not in today, linda has submitted a claim in yesterday regarding the cooker knobs not fitting correctly, Sarah needs to know what part number was used,</p>
<p>Asked if she could put it on an email to Linda and we will look at it today, checked Linda's emails, have not received email yet</p>
<p>Asked if she could put it on an email to Linda and we will look at it today, checked Linda's emails, have not received email yet</p>
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Claire Folland
added a comment - <p>Sarah from swift called wanting to speak to Linda, advised she was not in today, linda has submitted a claim in yesterday regarding the cooker knobs not fitting correctly, Sarah needs to know what part number was used,</p>
<p>Asked if she could put it on an email to Linda and we will look at it today, checked Linda's emails, have not received email yet</p>
I have called Dave and he has advised me that the swift rep has been in and given him some knobs and also sent some in the post. He is happy with this now,so I will close this off now.