Details
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Type:
Agreed Date/ End of season
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Status: Awaiting Payment
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:SurfBay Attending
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Plot:66
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Hire_or_Retail:Retail
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Serial:031980H
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Manufacturer:SWIFT
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Model:Margaux
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Year:2020
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Size:38 x 12
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ID Number:SBH014578/60
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Status Colour:
Awaiting Payment
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Stock_Number:36910
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Times Scheduled:3
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Park_Company:Surf Bay Holiday Park
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Park_Postcode:EX39 1HD
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Park_Contact:Mr Taylor
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Park_Phone:01237 471833
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Park_Email:surfbayholidaypark@surfbay.co.uk
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Park_Code:SURF02
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Park_Key_Account:No
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SLA Status:
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SLA: Open Jobs Overdue Status:
Issue Links
- Same Van
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GW-10321
Kitchen - Replace freezer door as previous one was damaged
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- Awaiting Quote
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Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
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Heather Barbieri (Inactive)
added a comment -
Permalink
I have requested a per for the doors
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Heather Barbieri (Inactive)
added a comment - I have requested a per for the doors
Our Response: 1722492 DR 716x321 ES06969 RIVER STONE Quantity: 1 1723670 DR 715x627 ES07300 RIVER STONE Quantity: 1 1723671 DR 715x446 ES07301 RIVER STONE Quantity: 1 1722481 DR 655x396 ES06977 RIVER STONE Quantity: 2 1722502 DWR 200x772 ES06992 RIVER STONE Quantity: 1 1722503 DWR 254x772 ES06957 RIVER STONE Quantity: 2 1723388 DR 655x396 ES07170 RIVER STONE Quantity: 1
Show
Heather Barbieri (Inactive)
added a comment - Our Response: 1722492 DR 716x321 ES06969 RIVER STONE Quantity: 1 1723670 DR 715x627 ES07300 RIVER STONE Quantity: 1 1723671 DR 715x446 ES07301 RIVER STONE Quantity: 1 1722481 DR 655x396 ES06977 RIVER STONE Quantity: 2 1722502 DWR 200x772 ES06992 RIVER STONE Quantity: 1 1722503 DWR 254x772 ES06957 RIVER STONE Quantity: 2 1723388 DR 655x396 ES07170 RIVER STONE Quantity: 1
SBH014065 10/03/23 Warranty 031980H Heather Barbieri Margaux 38/2b SWIFT-30810 Received
Show
Heather Barbieri (Inactive)
added a comment - SBH014065 10/03/23 Warranty 031980H Heather Barbieri Margaux 38/2b SWIFT-30810 Received
submitted to swift picked up from owner
Show
Heather Barbieri (Inactive)
added a comment - submitted to swift picked up from owner
Swift have referred this to the manufacturer
Show
Heather Barbieri (Inactive)
added a comment - Swift have referred this to the manufacturer
swift have referred this claim to the manufacturer
Show
Heather Barbieri (Inactive)
added a comment - swift have referred this claim to the manufacturer
I have emailed the swift mail box for an update as no comments as yet.
Show
Heather Barbieri (Inactive)
added a comment - I have emailed the swift mail box for an update as no comments as yet.
Sarah is looking into this claim with Humber doors
Show
Heather Barbieri (Inactive)
added a comment - Sarah is looking into this claim with Humber doors
I have raised a fresh order for top and bottom doors
Show
Heather Barbieri (Inactive)
added a comment - I have raised a fresh order for top and bottom doors
1 x 1722495 815 x 367 received labelled and placed on the rack
Show
Heather Barbieri (Inactive)
added a comment - 1 x 1722495 815 x 367 received labelled and placed on the rack
1 x 1722494 received
Show
Heather Barbieri (Inactive)
added a comment - 1 x 1722494 received
All doors received worksheet issued
Show
Heather Barbieri (Inactive)
added a comment - All doors received worksheet issued
Replaced all supplied doors - 16/6/23 Duncan
Still requires 5 x doors - see photos
Still requires 5 x doors - see photos
Show
Emily McGuinness (Inactive)
added a comment - Replaced all supplied doors - 16/6/23 Duncan
Still requires 5 x doors - see photos
Duncan attended 16-6-23 requires 5 more doors boiler door, fridge door, freezer door, 1 above cooker, 1 lh of cooker, submitted new claim
Show
Claire Folland
added a comment - Duncan attended 16-6-23 requires 5 more doors boiler door, fridge door, freezer door, 1 above cooker, 1 lh of cooker, submitted new claim
1 x 031980h received waiting for 4 more doors
Show
Heather Barbieri (Inactive)
added a comment - 1 x 031980h received waiting for 4 more doors
last 4 doors arrived
1722494
1722513
1722512
1722514
Worksheet issued
1722494
1722513
1722512
1722514
Worksheet issued
Show
Heather Barbieri (Inactive)
added a comment - last 4 doors arrived
1722494
1722513
1722512
1722514
Worksheet issued
Good Afternoon
Mr and Mrs Struman in pitch 66 at Surfbay have informed us that their freezer door is damaged. The serial number is 031980H.
Kind regards
Sam R
advised swift, this is damaged, asked for another one
Mr and Mrs Struman in pitch 66 at Surfbay have informed us that their freezer door is damaged. The serial number is 031980H.
Kind regards
Sam R
advised swift, this is damaged, asked for another one
Show
Claire Folland
added a comment - Good Afternoon
Mr and Mrs Struman in pitch 66 at Surfbay have informed us that their freezer door is damaged. The serial number is 031980H.
Kind regards
Sam R
advised swift, this is damaged, asked for another one
Completed by Duncan - 13/09/23
Replaced
Replaced
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Eve Colton (Inactive)
added a comment - Completed by Duncan - 13/09/23
Replaced
490268
Show
Melanie Woolacott
added a comment - 490268
DT replaced freezer door 8/12/23.
Show
Ben Mason (Inactive)
added a comment - DT replaced freezer door 8/12/23.
This is the same door that has already been replaced in December 2023
Show
Duncan Thomson
added a comment - This is the same door that has already been replaced in December 2023