Swift
  1. Swift
  2. SWIFT-31083

sofa bed mattress is soaking and frame all rusty when they took the plastic bag off

    Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      Seaspray 24
    • Hire_or_Retail:
      Retail
    • Serial:
      040736H
    • Manufacturer:
      SWIFT
    • Model:
      BURGUNDY
    • Year:
      2022
    • Size:
      36 x 12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      39433
    • Times Scheduled:
      1
    • Park_Company:
       St Audries Bay Holiday Club
    • Park_Postcode:
      TA4 4DY
    • Park_Phone:
      01984 632515
    • Park_Email:
      office@staudriesbay.co.uk or info@staudriesbay.co.uk
    • Park_Code:
      STAU01
    • Park_Key_Account:
      No
    • SLA Status:
    1. sofa bed spirit level1.jpg
      169 kB
    2. sofa bed spirit level.jpg
      214 kB
    3. sofa bed.jpg
      406 kB
    4. screenshot-2.png
      146 kB
    5. screenshot-1.png
      234 kB
    6. IMG-20230317-WA0000.jpg
      136 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      13m 6s 1 Heather Barbieri (Inactive) 23/Mar/23 3:09 PM
      Submitted Submitted Acknowledged Acknowledged
      7d 23h 25m 1 Heather Barbieri (Inactive) 31/Mar/23 3:34 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      5s 1 Heather Barbieri (Inactive) 31/Mar/23 3:34 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      11d 57m 1 Heather Barbieri (Inactive) 11/Apr/23 4:31 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      29s 1 Heather Barbieri (Inactive) 11/Apr/23 4:32 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      1d 14m 1 Heather Barbieri (Inactive) 12/Apr/23 4:46 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      3s 1 Heather Barbieri (Inactive) 12/Apr/23 4:47 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 Heather Barbieri (Inactive) 12/Apr/23 4:47 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 Heather Barbieri (Inactive) 12/Apr/23 4:47 PM
      Resolved Resolved Complete Complete
      1m 3s 1 Heather Barbieri (Inactive) 12/Apr/23 4:48 PM
      Complete Complete Complete Complete
      5s 1 Heather Barbieri (Inactive) 12/Apr/23 4:48 PM
      Complete Complete Reopened Reopened
      5d 18h 22m 1 Heather Barbieri (Inactive) 18/Apr/23 11:10 AM
      Reopened Reopened Complete Complete
      20s 1 Heather Barbieri (Inactive) 18/Apr/23 11:11 AM
      Heather Barbieri (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Reopened [ 4 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Attachment sofa bed spirit level.jpg [ 354140 ]
      Attachment sofa bed spirit level1.jpg [ 354141 ]
      Attachment sofa bed.jpg [ 354142 ]
      Heather Barbieri (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Heather Barbieri (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
      Resolution Completed [ 1 ]
      Heather Barbieri (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Heather Barbieri (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Heather Barbieri (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
      Plot
      Hide
      Heather Barbieri (Inactive) added a comment -
      Richard Law collected this and we have replaced the one on the showground
      Show
      Heather Barbieri (Inactive) added a comment - Richard Law collected this and we have replaced the one on the showground
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 353635 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
      Plot
      Parts in 11/Apr/23 4:31 PM
      Hide
      Heather Barbieri (Inactive) added a comment -
      parts receivedI have issued aa worksheet and given to Chris to fit
      Show
      Heather Barbieri (Inactive) added a comment - parts receivedI have issued aa worksheet and given to Chris to fit
      Heather Barbieri (Inactive) made changes -
      Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      swift have authorised this claim parts on order when they come in to go back into the one on the showground
      Show
      Heather Barbieri (Inactive) added a comment - swift have authorised this claim parts on order when they come in to go back into the one on the showground
      Heather Barbieri (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      submitted to Swift I will take a mattress out from the showground for Richard to collect and when we receive the preplacement put the mattress back in the showground and replace the rusty one on park
      Show
      Heather Barbieri (Inactive) added a comment - submitted to Swift I will take a mattress out from the showground for Richard to collect and when we receive the preplacement put the mattress back in the showground and replace the rusty one on park
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 352066 ]
      Heather Barbieri (Inactive) made changes -
      Attachment IMG-20230317-WA0000.jpg [ 352059 ]
      Heather Barbieri (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode TA4 4DY
      Park_Email office@staudriesbay.co.uk or info@staudriesbay.co.uk
      Park_Phone 01984 632515
      Park_Code STAU01
      Park_Key_Account No
      Park_Address2 West Quantoxhead
      Park_City Taunton
      Park_Address  St Audries Bay Holiday Club
      Heather Barbieri (Inactive) created issue -

        People

        • Assignee:
          Heather Barbieri (Inactive)
          Reporter:
          Heather Barbieri (Inactive)
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated: