Swift
  1. Swift
  2. SWIFT-31096

there is a problem with his boiler not working all the time. The gas valve is sticking

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Three Acres 7
        • Hire_or_Retail:
          Retail
        • Serial:
          035335h
        • Model:
          loire
        • Year:
          2021
        • Size:
          28x10
        • ID Number:
          SBH014137
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38322
        • Times Scheduled:
          1
        • Park_Company:
           Northam Farm
        • Park_Postcode:
          TA8 2SE
        • Park_Contact:
          Phil Scott 07770747185
        • Park_Phone:
          01278 751244
        • Park_Email:
          Hannah [Sales@NorthamFarm.Co.UK]
        • Park_Code:
          NORT05
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          The customer has spoken to Morco and they have diagnosed the problem
          1. Capture.PNG
            200 kB
          2. Capture.PNG
            138 kB

            Activity

            Eve Colton
            08/Feb/24 1:38 PM
            Heather Barbieri
            Reopened
            Status Change
            Heather Barbieri
            Complete
            9 months and 1 week and 4 days and 22 hours and 52 minutes and 16 seconds
            Claire Folland
            27/Apr/23 2:45 PM
            Heather Barbieri
            Complete
            Status Change
            Heather Barbieri
            Reopened
            4 weeks and 2 days and 6 minutes and 31 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Heather Barbieri
            Resolved
            Status Change
            Heather Barbieri
            Complete
            3 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Ellie W
            Awaiting Payment
            Status Change
            Heather Barbieri
            Resolved
            3 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Ellie W
            Issue Invoice
            Status Change
            Ellie W
            Awaiting Payment
            3 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Claire Folland
            Engineer Scheduled
            Status Change
            Ellie W
            Issue Invoice
            2 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Claire Folland
            Worksheet Issued
            Status Change
            Claire Folland
            Engineer Scheduled
            2 seconds
            Heather Barbieri
            28/Mar/23 2:39 PM
            Claire Folland
            Acknowledged
            Status Change
            Claire Folland
            Worksheet Issued
            1 second
            Heather Barbieri
            28/Mar/23 2:38 PM
            Claire Folland
            Submitted
            Status Change
            Claire Folland
            Acknowledged
            1 day and 27 minutes and 43 seconds
            Transition Owner Before Transition Transition After Transition Response Time
            Claire Folland
            27/Mar/23 2:11 PM
            Claire Folland
            Open
            Status Change
            Claire Folland
            Submitted
            4 hours and 24 minutes and 35 seconds

              People

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                Dates

                • Due:
                  Created:
                  Updated: