Swift
  1. Swift
  2. SWIFT-31096

there is a problem with his boiler not working all the time. The gas valve is sticking

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Three Acres 7
        • Hire_or_Retail:
          Retail
        • Serial:
          035335h
        • Model:
          loire
        • Year:
          2021
        • Size:
          28x10
        • ID Number:
          SBH014137
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38322
        • Times Scheduled:
          1
        • Park_Company:
           Northam Farm
        • Park_Postcode:
          TA8 2SE
        • Park_Contact:
          Phil Scott 07770747185
        • Park_Phone:
          01278 751244
        • Park_Email:
          Hannah [Sales@NorthamFarm.Co.UK]
        • Park_Code:
          NORT05
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          The customer has spoken to Morco and they have diagnosed the problem
          1. Capture.PNG
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          2. Capture.PNG
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            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		4h 24m 1 Claire Folland 27/Mar/23 2:11 PM
            Submitted Submitted Acknowledged Acknowledged
            		1d 27m 1 Heather Barbieri (Inactive) 28/Mar/23 2:38 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		1s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		2s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		2s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		3s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		3s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Resolved Resolved Complete Complete
            		3s 1 Heather Barbieri (Inactive) 28/Mar/23 2:39 PM
            Complete Complete Reopened Reopened
            		30d 6m 1 Claire Folland 27/Apr/23 2:45 PM
            Reopened Reopened Complete Complete
            		286d 23h 52m 1 Eve Colton (Inactive) 08/Feb/24 1:38 PM

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                Dates

                • Due:
                  Created:
                  Updated: