Swift
  1. Swift
  2. SWIFT-31603

de-laminating door fridge,freezer boiler 2 under sink and 3 in the lounge

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Parts on reorder
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          L15
        • Hire_or_Retail:
          Retail
        • Serial:
          028467h
        • Manufacturer:
          SWIFT
        • Model:
          Bordeaux
        • Year:
          2018
        • Size:
          38 x 12
        • ID Number:
          SBH014366 SBH015566/20
        • Status Colour:
          Parts on reorder Parts on reorder
        • Stock_Number:
          35054
        • Times Scheduled:
          3
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          CCF_000559.pdf
          451 kB
          Claire Folland
        1. Capture.JPG
          132 kB
        2. Capture.JPG
          89 kB
        3. Capture.PNG
          40 kB
        4. Capture.PNG
          98 kB
        5. Capture.PNG
          87 kB
        6. screenshot-1.png
          216 kB
        7. screenshot-2.png
          251 kB
        8. screenshot-3.png
          138 kB
        9. screenshot-4.png
          150 kB
        10. screenshot-5.png
          386 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PL28 8JP
          Park_Email hello@treyarnonbayholidays.co.uk
          Park_Phone  01841 520681 // 01841 520653
          Park_Code TREY01
          Park_Key_Account Yes
          Park_Address2 St Merryn
          Park_City Padstow
          Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Fridge 1722512
          Freezer 1722513
          Boiler 1722514
          2 under sink 1722501 1723386

          3 x lounge 1723388 1722481

          Mr Hawett 04822 615296 07531 135660
          Show
          Heather Barbieri (Inactive) added a comment - Fridge 1722512 Freezer 1722513 Boiler 1722514 2 under sink 1722501 1723386 3 x lounge 1723388 1722481 Mr Hawett 04822 615296 07531 135660
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 357118 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          submitted to Swift I have explained this may get rejected due to age of caravan
          Show
          Heather Barbieri (Inactive) added a comment - submitted to Swift I have explained this may get rejected due to age of caravan
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH014366
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 357792 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          swift have authorised this claim and parts on order
          Show
          Heather Barbieri (Inactive) added a comment - swift have authorised this claim and parts on order
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Heather Barbieri [ heather ] Adrienne Barwell [ adrienne ]
          Heather Barbieri (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Heather Barbieri (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Heather Barbieri (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
          Resolution Completed [ 1 ]
          Heather Barbieri (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Heather Barbieri (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Heather Barbieri (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Heather Barbieri (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          2 UNDER THE SINK RECEIVED LABELLED AND PLACED ON THE RACK
          Show
          Heather Barbieri (Inactive) added a comment - 2 UNDER THE SINK RECEIVED LABELLED AND PLACED ON THE RACK
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment - - edited
          still waiting one more door1722513
          Show
          Heather Barbieri (Inactive) added a comment - - edited still waiting one more door1722513
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-3.png [ 359299 ]
          Heather Barbieri (Inactive) made changes -
          Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
          Heather Barbieri (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
          Plot
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Emily McGuinness (Inactive) made changes -
          Attachment screenshot-4.png [ 359826 ]
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          1722513 x 1 door has been received, worksheet issued and placed on rack
          Show
          Emily McGuinness (Inactive) added a comment - 1722513 x 1 door has been received, worksheet issued and placed on rack
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          Received 1722512 x 1 labelled and placed on rack
          Show
          Emily McGuinness (Inactive) added a comment - Received 1722512 x 1 labelled and placed on rack
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          Steve visited 28/6/23 and completed fridge and freezer doors.
          Customer has taken off R/H under sink door, can't find it in van and don't have handles and hinges to fit new.
          Didn't have 3 lounge doors either side of fireplace to replace either
          Show
          Emily McGuinness (Inactive) added a comment - Steve visited 28/6/23 and completed fridge and freezer doors. Customer has taken off R/H under sink door, can't find it in van and don't have handles and hinges to fit new. Didn't have 3 lounge doors either side of fireplace to replace either
          Claire Folland made changes -
          Attachment Capture.PNG [ 362159 ]
          Claire Folland made changes -
          Attachment Capture.PNG [ 362160 ]
          Claire Folland made changes -
          Attachment CCF_000559.pdf [ 362161 ]
          Hide
          Permalink
          Claire Folland added a comment -
          customer phoned, he took the door away with this as he wanted to call in and see us but they had a family bereavement, he has now taken the door back to the van, happy for us to attend, had to re-order the doors for the lounge, advised customer
          Show
          Claire Folland added a comment - customer phoned, he took the door away with this as he wanted to call in and see us but they had a family bereavement, he has now taken the door back to the van, happy for us to attend, had to re-order the doors for the lounge, advised customer
          Claire Folland made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Claire Folland made changes -
          Attachment Capture.PNG [ 362163 ]
          Hide
          Permalink
          Claire Folland added a comment - - edited
          steve has now replaced door under sink 28-7-23 just lounge doors to be replaced
          Show
          Claire Folland added a comment - - edited steve has now replaced door under sink 28-7-23 just lounge doors to be replaced
          Eve Colton (Inactive) made changes -
          Attachment screenshot-5.png [ 374891 ]
          Hide
          Permalink
          Eve Colton (Inactive) added a comment -
          Reordered as was rejected
          1722481 x2
          1723388
          Show
          Eve Colton (Inactive) added a comment - Reordered as was rejected 1722481 x2 1723388
          Hide
          Permalink
          Claire Folland added a comment -
          received 1 x 1723388, labelled and placed on rack, waiting for others before issue worksheet
          Show
          Claire Folland added a comment - received 1 x 1723388, labelled and placed on rack, waiting for others before issue worksheet
          Hide
          Permalink
          Claire Folland added a comment -
          received 2 x 1722481, labelled and placed on rack, issued worksheet
          Show
          Claire Folland added a comment - received 2 x 1722481, labelled and placed on rack, issued worksheet
          Claire Folland made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Assignee Heather Barbieri [ heather ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 377426 ]
          Hide
          Permalink
          Claire Folland added a comment -
          steve attended 4-4-24, x 2 lounge doors fitted, other one wrong hand, should be hinged on the right, submitted claim into swift
          Show
          Claire Folland added a comment - steve attended 4-4-24, x 2 lounge doors fitted, other one wrong hand, should be hinged on the right, submitted claim into swift
          Claire Folland made changes -
          ID Number SBH014366 SBH014366 SBH015566/20
          Claire Folland made changes -
          Attachment Capture.JPG [ 384865 ]
          Claire Folland made changes -
          Times Scheduled 2 3
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		11m 3s 1 Heather Barbieri (Inactive) 19/May/23 2:23 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Heather Barbieri (Inactive) 26/May/23 2:19 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		11s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		2s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Resolved Resolved Reopened Reopened
          		3s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Reopened Reopened Submitted Submitted
          		8s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Submitted Submitted Acknowledged Acknowledged
          		6d 23h 56m 2 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		4s 1 Heather Barbieri (Inactive) 26/May/23 2:20 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		19d 1h 30m 1 Heather Barbieri (Inactive) 14/Jun/23 3:50 PM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		238d 1h 31m 1 Claire Folland 12/Mar/24 4:03 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		7s 2 Claire Folland 12/Mar/24 4:03 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		140d 21h 50m 3 Claire Folland 27/Jun/24 3:12 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		8s 2 Claire Folland 27/Jun/24 3:12 PM

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              Dates

              • Created:
                Updated: