Swift
  1. Swift
  2. SWIFT-31985

The Microwave turntable plate was broken when unpacked, needs replacement

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          A11
        • Serial:
          043334H
        • Manufacturer:
          swift
        • Model:
          Moselle Country
        • Year:
          2023
        • Size:
          35x12
        • ID Number:
          SBH014545
        • Status Colour:
          Complete Complete
        • Stock_Number:
          40817
        • Times Scheduled:
          1
        • Park_Company:
           Westhayes Farm Caravan Park
        • Park_Postcode:
          DT7 3RD
        • Park_Phone:
          01297 23456
        • Park_Email:
          info@westhayescaravanpark.co.uk
        • Park_Code:
          WEST02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          CCF_000005.pdf
          356 kB
          Eve Colton
        1. 1.JPG
          127 kB
        2. Capture.PNG
          39 kB
        3. screenshot-1.png
          225 kB

          Activity

          Ascending order - Click to sort in descending order
          Emily McGuinness (Inactive) created issue -
          Emily McGuinness (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode DT7 3RD
          Park_Email info@westhayescaravanpark.co.uk
          Park_Phone 01297 23456
          Park_Code WEST02
          Park_Key_Account Yes
          Park_Address2 Rousdon
          Park_City Near Lyme Regis
          Park_Address Westhayes Farm Caravan Park
          Emily McGuinness (Inactive) made changes -
          Attachment 1.JPG [ 361714 ]
          Emily McGuinness (Inactive) made changes -
          Attachment screenshot-1.png [ 361715 ]
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          Submitted to Swift, picked up on PDI done by Terry
          Show
          Emily McGuinness (Inactive) added a comment - Submitted to Swift, picked up on PDI done by Terry
          Emily McGuinness (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH014545
          Hide
          Permalink
          Emily McGuinness (Inactive) added a comment -
          Authorised by Swift, parts on order
          Show
          Emily McGuinness (Inactive) added a comment - Authorised by Swift, parts on order
          Emily McGuinness (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Emily McGuinness (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received replacement from swift, labelled and placed on rack, issued worksheet
          Show
          Claire Folland added a comment - received replacement from swift, labelled and placed on rack, issued worksheet
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Emily McGuinness [ emily ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Attachment Capture.PNG [ 365970 ]
          Eve Colton (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
          Plot
          Eve Colton (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Claire Folland [ claire ] Ellie W [ temp ]
          Eve Colton (Inactive) made changes -
          Attachment CCF_000005.pdf [ 367475 ]
          Eve Colton (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Eve Colton (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Eve Colton [ eve ]
          Resolution Completed [ 1 ]
          Eve Colton (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 10s 1 Emily McGuinness (Inactive) 13/Jul/23 9:50 AM
          Submitted Submitted Acknowledged Acknowledged
          		4d 3h 39m 1 Emily McGuinness (Inactive) 17/Jul/23 1:29 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		3s 1 Emily McGuinness (Inactive) 17/Jul/23 1:30 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		65d 21h 37m 1 Claire Folland 21/Sep/23 11:07 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 21/Sep/23 11:07 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		21d 1h 3m 1 Eve Colton (Inactive) 12/Oct/23 12:10 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		7s 1 Eve Colton (Inactive) 12/Oct/23 12:10 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		1m 57s 1 Eve Colton (Inactive) 12/Oct/23 12:12 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Eve Colton (Inactive) 12/Oct/23 12:12 PM
          Resolved Resolved Complete Complete
          		5s 1 Eve Colton (Inactive) 12/Oct/23 12:13 PM

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              Dates

              • Created:
                Updated:
                Resolved: