Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      147
    • Hire_or_Retail:
      Retail
    • Serial:
      039993H
    • Model:
      loire
    • Year:
      2022
    • Size:
      35x12
    • ID Number:
      SBH014669
    • Status Colour:
      Complete Complete
    • Stock_Number:
      39435
    • Times Scheduled:
      1
    • Park_Company:
       Home Farm Holiday Park T/A Suremime Ltd
    • Park_Postcode:
      TA9 4HD
    • Park_Contact:
      Mr & Mrs Atkinson
    • Park_Phone:
      01278788888
    • Park_Email:
      steve@homefarmholidaypark.co.uk
    • Park_Code:
      HOME01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Capture.PNG
      120 kB
    2. Capture.PNG
      797 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - Main Bathroom - Shower door isn’t aligned at the top and leaving a slight gap Kitchen Window has a blemish in
      Issue Type Toilet/Shower (8 Weeks) [ 41 ] Ext Doors & Windows (4 weeks) [ 4 ]
      Claire Folland made changes -
      ID Number SBH014669
      Claire Folland made changes -
      Attachment Capture.PNG [ 364669 ]
      Hide
      Claire Folland added a comment -
      Received email from park chasing this, we have never had this reported to us, submitted claim
      Show
      Claire Folland added a comment - Received email from park chasing this, we have never had this reported to us, submitted claim
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      This claim has been referred to Eltheringtons
      Show
      Heather Barbieri (Inactive) added a comment - This claim has been referred to Eltheringtons
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Swift Supplier Referral Updated: SBH014669/3
      Swift Supplier Referral: SBH014669/3 has been updated by Eltheringtons
      Chassis: 039993H
      Owner:
      Dealer: Surf Bay Leisure
      Fault: Kitchen Window has a blemish in Home Farm HP TA9 4HD PLOT 147
      Supplier Ref: R
      Comments:
      Status: COMPL
      Show
      Heather Barbieri (Inactive) added a comment - Swift Supplier Referral Updated: SBH014669/3 Swift Supplier Referral: SBH014669/3 has been updated by Eltheringtons Chassis: 039993H Owner: Dealer: Surf Bay Leisure Fault: Kitchen Window has a blemish in Home Farm HP TA9 4HD PLOT 147 Supplier Ref: R Comments: Status: COMPL
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Eve Colton (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Eve Colton (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Eve Colton (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Eve Colton (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Eve Colton [ eve ]
      Resolution Completed [ 1 ]
      Eve Colton (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Eve Colton (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Reopened [ 4 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      17m 54s 1 Claire Folland 22/Aug/23 9:30 AM
      Submitted Submitted Acknowledged Acknowledged
      8d 28m 1 Heather Barbieri (Inactive) 30/Aug/23 9:58 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      22s 1 Heather Barbieri (Inactive) 30/Aug/23 9:58 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      166d 6h 29m 1 Eve Colton (Inactive) 12/Feb/24 3:27 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      8s 1 Eve Colton (Inactive) 12/Feb/24 3:28 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Eve Colton (Inactive) 12/Feb/24 3:28 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Eve Colton (Inactive) 12/Feb/24 3:28 PM
      Resolved Resolved Reopened Reopened
      13s 1 Eve Colton (Inactive) 12/Feb/24 3:28 PM
      Reopened Reopened Complete Complete
      21s 1 Eve Colton (Inactive) 12/Feb/24 3:28 PM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: