Swift
  1. Swift
  2. SWIFT-32362

customer is saying there are two holes either side of the freezer where the drawer sits onto and the front of the drawer pulls apart, he thinks it looks like it's been dropped or the moulding isn't correct

        Details

        • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          sm 179
        • Hire_or_Retail:
          Retail
        • Serial:
          040161h
        • Model:
          moselle
        • Year:
          2022
        • Size:
          38x12
        • ID Number:
          SBH014796
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          40352
        • Times Scheduled:
          0
        • Park_Company:
           Home Farm Holiday Park T/A Suremime Ltd
        • Park_Postcode:
          TA9 4HD
        • Park_Contact:
          Mr & Mrs Atkinson
        • Park_Phone:
          01278788888
        • Park_Email:
          steve@homefarmholidaypark.co.uk
        • Park_Code:
          HOME01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Capture.JPG
          140 kB
        2. Capture.JPG
          148 kB
        3. sm179.1.jpeg
          41 kB
        4. sm 179.3.jpeg
          71 kB
        5. sm 179.4.jpeg
          80 kB
        6. sm179.jpeg
          69 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		22m 10s 1 Claire Folland 03/Oct/23 1:45 PM
          Submitted Submitted Acknowledged Acknowledged
          		13d 25m 1 Claire Folland 16/Oct/23 2:10 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		3s 1 Claire Folland 16/Oct/23 2:11 PM
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Claire Folland added a comment -
          park have received replacement fridge freezer, would like to know who is fitting and taking old one away, they do not have anyone on site, emailed Matt at swift as the supplier has completed the claim on the portal
          Show
          Claire Folland added a comment - park have received replacement fridge freezer, would like to know who is fitting and taking old one away, they do not have anyone on site, emailed Matt at swift as the supplier has completed the claim on the portal
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Attachment Capture.JPG [ 366848 ]
          Claire Folland made changes -
          ID Number SBH014796
          Claire Folland made changes -
          Attachment sm 179.3.jpeg [ 366842 ]
          Attachment sm 179.4.jpeg [ 366843 ]
          Attachment sm179.1.jpeg [ 366844 ]
          Attachment sm179.jpeg [ 366845 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 366841 ]
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Mr & Mrs Atkinson
          Park_Postcode TA9 4HD
          Park_Email steve@homefarmholidaypark.co.uk
          Park_Phone 01278788888
          Park_Code HOME01
          Park_Key_Account Yes
          Park_Address2 Edithmead
          Park_City Burnham on Sea
          Park_Address Home Farm Holiday Park
          Claire Folland created issue -

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated: