Swift
  1. Swift
  2. SWIFT-32753

customer has advised they have a leak in the mains shower room toilet, it looks like it’s been leaking for a while, they believe it looks like a possible installation error

        Details

        • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          sm 179
        • Hire_or_Retail:
          Retail
        • Serial:
          040161h
        • Model:
          moselle
        • Year:
          2022
        • Size:
          38x12
        • ID Number:
          SBH015010/60
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          40352
        • Times Scheduled:
          0
        • Park_Company:
           Home Farm Holiday Park T/A Suremime Ltd
        • Park_Postcode:
          TA9 4HD
        • Park_Contact:
          Mr & Mrs Atkinson
        • Park_Phone:
          01278788888
        • Park_Email:
          steve@homefarmholidaypark.co.uk
        • Park_Code:
          HOME01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Capture.JPG
          89 kB
        2. Capture.JPG
          143 kB
        3. Capture.JPG
          151 kB
        4. sm 179.2.jpeg
          83 kB
        5. sm 179.5.jpeg
          71 kB
        6. sm 179.jpeg
          70 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Mr & Mrs Atkinson
          Park_Postcode TA9 4HD
          Park_Email steve@homefarmholidaypark.co.uk
          Park_Phone 01278788888
          Park_Code HOME01
          Park_Key_Account Yes
          Park_Address2 Edithmead
          Park_City Burnham on Sea
          Park_Address Home Farm Holiday Park
          Claire Folland made changes -
          Attachment Capture.JPG [ 371629 ]
          Claire Folland made changes -
          Attachment sm 179.2.jpeg [ 371630 ]
          Attachment sm 179.5.jpeg [ 371631 ]
          Attachment sm 179.jpeg [ 371632 ]
          Claire Folland made changes -
          ID Number SBH015010/60
          Claire Folland made changes -
          Attachment Capture.JPG [ 371633 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 372080 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Claire Folland added a comment -
          steve attended 17-1-24, water turned off so can not test where leak is, will require new bottom half of toilet/vanity unit and plinth to repair, has advised site probably not going to be done under warranty, waiting for photo from steve
          Show
          Claire Folland added a comment - steve attended 17-1-24, water turned off so can not test where leak is, will require new bottom half of toilet/vanity unit and plinth to repair, has advised site probably not going to be done under warranty, waiting for photo from steve
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 34s 1 Claire Folland 22/Dec/23 10:30 AM
          Submitted Submitted Acknowledged Acknowledged
          		18d 6h 20m 1 Claire Folland 09/Jan/24 4:50 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 09/Jan/24 4:50 PM

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              Dates

              • Due:
                Created:
                Updated: