Swift
  1. Swift
  2. SWIFT-32795

bedroom window on w/s of van has blown

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          67
        • Hire_or_Retail:
          Retail
        • Serial:
          034981h
        • Model:
          vendee
        • Year:
          2021
        • Size:
          40x12
        • ID Number:
          SBH015024 SBH015379
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38250
        • Times Scheduled:
          1
        • Park_Company:
           Oaklands Park
        • Park_Postcode:
          PL13 2JS
        • Park_Contact:
          Nicky
        • Park_Phone:
          07342939494
        • Park_Email:
          Info@Oaklands-Park.co.uk
        • Park_Code:
          AOK01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          plot 67.pdf
          149 kB
          Claire Folland
        1. Capture.JPG
          194 kB
        2. Capture.JPG
          167 kB
        3. Capture.JPG
          132 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - lounge window on w/s of van has blown bedroom window on w/s of van has blown
          Claire Folland made changes -
          Attachment plot 67.pdf [ 372112 ]
          Claire Folland made changes -
          ID Number SBH015024
          Claire Folland made changes -
          Attachment Capture.JPG [ 372114 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 372116 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, submitted into swift
          Show
          Claire Folland added a comment - received email from park, submitted into swift
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Ben Mason (Inactive) added a comment -
          completed by supplier no fault, condensation on glass not inside the panes.
          Show
          Ben Mason (Inactive) added a comment - completed by supplier no fault, condensation on glass not inside the panes.
          Ben Mason (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ben Mason (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Ben Mason (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ben Mason (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Claire Folland made changes -
          ID Number SBH015024 SBH015024 SBH015379
          Claire Folland made changes -
          Attachment Capture.JPG [ 381201 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from Vicky, this has not been completed, she has attached a video to the email, submitted back into swift
          Show
          Claire Folland added a comment - received email from Vicky, this has not been completed, she has attached a video to the email, submitted back into swift
          Claire Folland made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          This fault has been marked as ACTON by the supplier.
          KAYLEIGH.PLUMMER@ELTHERINGTON.CO.UK - ELTHERINGTONS - 14/05/2024 10:18:04
          Show
          Charleen Sibley added a comment - This fault has been marked as ACTON by the supplier. KAYLEIGH.PLUMMER@ELTHERINGTON.CO.UK - ELTHERINGTONS - 14/05/2024 10:18:04
          Hide
          Permalink
          Charleen Sibley added a comment -
          This fault has been marked as ACTON by the supplier.
          KAYLEIGH.PLUMMER@ELTHERINGTON.CO.UK - ELTHERINGTONS - 20/05/2024 16:12:40
          Show
          Charleen Sibley added a comment - This fault has been marked as ACTON by the supplier. KAYLEIGH.PLUMMER@ELTHERINGTON.CO.UK - ELTHERINGTONS - 20/05/2024 16:12:40
          Hide
          Permalink
          Claire Folland added a comment -
          Swift Supplier Referral Updated: SBH015379/1
          Swift Supplier Referral: SBH015379/1 has been updated by Eltheringtons
          Chassis: 034981H
          Owner:
          Dealer: Surf Bay Leisure
          Fault: reference previous claim bedroom window on w/s of van has blown, eltheringtons have attended and advised this was just water marks, park have sent a video which clearly shows condensation oaklands park PL13 2JS plot 67
          Supplier Ref: R0333
          Comments:
          Status: COMPL
          Show
          Claire Folland added a comment - Swift Supplier Referral Updated: SBH015379/1 Swift Supplier Referral: SBH015379/1 has been updated by Eltheringtons Chassis: 034981H Owner: Dealer: Surf Bay Leisure Fault: reference previous claim bedroom window on w/s of van has blown, eltheringtons have attended and advised this was just water marks, park have sent a video which clearly shows condensation oaklands park PL13 2JS plot 67 Supplier Ref: R0333 Comments: Status: COMPL
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Claire Folland [ claire ] Ellie W [ temp ]
          Claire Folland made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Claire Folland made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		14m 59s 1 Claire Folland 11/Jan/24 11:07 AM
          Acknowledged Acknowledged Rejected Rejected
          		6s 1 Ben Mason (Inactive) 06/Feb/24 1:05 PM
          Rejected Rejected Resolved Resolved
          		2s 1 Ben Mason (Inactive) 06/Feb/24 1:05 PM
          Complete Complete Reopened Reopened
          		90d 21h 1 Claire Folland 07/May/24 11:06 AM
          Reopened Reopened Submitted Submitted
          		7m 2s 1 Claire Folland 07/May/24 11:13 AM
          Submitted Submitted Acknowledged Acknowledged
          		88d 1h 12m 2 Claire Folland 08/Jul/24 10:27 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2s 1 Claire Folland 08/Jul/24 10:27 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 Claire Folland 08/Jul/24 10:27 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Claire Folland 08/Jul/24 10:27 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		17s 1 Claire Folland 08/Jul/24 10:27 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Claire Folland 08/Jul/24 10:27 AM
          Resolved Resolved Complete Complete
          		7s 2 Claire Folland 08/Jul/24 10:27 AM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: