Swift
  1. Swift
  2. SWIFT-32842

Lounge - Patio door doesn't work/open

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          2
        • Serial:
          044575H
        • Manufacturer:
          SWIFT
        • Model:
          bordeaux
        • Year:
          2024
        • Size:
          38x12
        • ID Number:
          SBH015047/20 SBH015360
        • Status Colour:
          Complete Complete
        • Stock_Number:
          41548
        • Times Scheduled:
          1
        • Park_Company:
           Castle Brake Holiday Park
        • Park_Postcode:
          EX5 1HA
        • Park_Contact:
          Amy Vining
        • Park_Phone:
          01395 232431
        • Park_Email:
          amyvining@castlebrake.co.uk
        • Park_Code:
          CAST01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Capture.JPG
          150 kB
        2. Capture.JPG
          90 kB
        3. screenshot-1.png
          855 kB

          Activity

          Ascending order - Click to sort in descending order
          Ben Mason (Inactive) created issue -
          Ben Mason (Inactive) made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
          Manufacturer SWIFT
          ID Number SBH015047/20
          Hide
          Permalink
          Ben Mason (Inactive) added a comment -
          picked up on pdi, submitted to swift.
          Show
          Ben Mason (Inactive) added a comment - picked up on pdi, submitted to swift.
          Ben Mason (Inactive) made changes -
          Attachment screenshot-1.png [ 373331 ]
          Ben Mason (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ben Mason (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Ben Mason [ ben ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Plot 2
          Claire Folland made changes -
          Attachment Capture.JPG [ 377851 ]
          Claire Folland made changes -
          ID Number SBH015047/20 SBH015047/20 SBH015360
          Claire Folland made changes -
          Attachment Capture.JPG [ 380831 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan attended 24-4-24, there is a piece of metal stopping the doors from opening, he is unable to remove, has advised this needs to be referred to the supplier, Lisa is chasing as the van is let from Friday, they are fully booked so have no where else to move these guests
          Show
          Claire Folland added a comment - Duncan attended 24-4-24, there is a piece of metal stopping the doors from opening, he is unable to remove, has advised this needs to be referred to the supplier, Lisa is chasing as the van is let from Friday, they are fully booked so have no where else to move these guests
          Melanie Woolacott made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Melanie Woolacott made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          491284
          Show
          Melanie Woolacott added a comment - 491284
          Melanie Woolacott made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 491284
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Melanie Woolacott [ melaniew ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		20m 25s 1 Ben Mason (Inactive) 29/Jan/24 11:35 AM
          Submitted Submitted Acknowledged Acknowledged
          		10d 22h 52m 1 Ben Mason (Inactive) 09/Feb/24 10:27 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Ben Mason (Inactive) 09/Feb/24 10:27 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		203d 1h 54m 1 Melanie Woolacott 30/Aug/24 1:22 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		3s 1 Melanie Woolacott 30/Aug/24 1:22 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		8s 1 Melanie Woolacott 30/Aug/24 1:22 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		6s 1 Melanie Woolacott 30/Aug/24 1:22 PM
          Resolved Resolved Complete Complete
          		6s 1 Melanie Woolacott 30/Aug/24 1:22 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: