Swift
  1. Swift
  2. SWIFT-33394

the waste pipe and the inlet pipes were badly kinked on the dishwasher

    Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Hire_or_Retail:
      Retail
    • Serial:
      1863013
    • Manufacturer:
      ABI
    • Model:
      BEAUMONT LODGE
    • Year:
      2024
    • Size:
      43 x 14
    • Status Colour:
      Complete Complete
    • Stock_Number:
      41709
    • Times Scheduled:
      1
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Postcode:
      PL27 6PX
    • Park_Phone:
      01208863205
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Code:
      TREW04
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      Righthand strip on main toilet door , but also on R/H side of ensuite is coming off too
      1. screenshot-2.png
        247 kB
      2. screenshot-1.png
        233 kB
      3. IMG_20240418_132745.jpg
        1.62 MB
      4. IMG_20240418_132742.jpg
        2.00 MB
      5. IMG_20240418_131826.jpg
        1.48 MB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        12m 23s 1 Eve Colton (Inactive) 18/Apr/24 3:41 PM
        Submitted Submitted Acknowledged Acknowledged
        21h 20m 1 Eve Colton (Inactive) 19/Apr/24 1:02 PM
        Acknowledged Acknowledged Parts ordered Parts ordered
        3s 1 Eve Colton (Inactive) 19/Apr/24 1:02 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        490d 3h 41m 1 Claire Folland 22/Aug/25 4:44 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        4s 1 Claire Folland 22/Aug/25 4:44 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        7s 1 Claire Folland 22/Aug/25 4:44 PM
        Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
        4s 1 Claire Folland 22/Aug/25 4:44 PM
        Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
        7s 1 Claire Folland 22/Aug/25 4:44 PM
        Awaiting Payment Awaiting Payment Resolved Resolved
        7s 1 Claire Folland 22/Aug/25 4:45 PM
        Resolved Resolved Complete Complete
        8s 1 Claire Folland 22/Aug/25 4:45 PM
        Claire Folland made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Claire Folland made changes -
        Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
        Assignee Ellie W [ temp ] Claire Folland [ claire ]
        Resolution Completed [ 1 ]
        Claire Folland made changes -
        Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
        Claire Folland made changes -
        Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
        Assignee Claire Folland [ claire ] Ellie W [ temp ]
        Claire Folland made changes -
        Times Scheduled 0 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Plot
        Claire Folland made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Claire Folland made changes -
        Assignee Eve Colton [ eve ] Claire Folland [ claire ]
        Eve Colton (Inactive) made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Eve Colton (Inactive) made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Hide
        Eve Colton (Inactive) added a comment -
        Parts to be sent to the park
        Show
        Eve Colton (Inactive) added a comment - Parts to be sent to the park
        Eve Colton (Inactive) made changes -
        Attachment screenshot-2.png [ 380151 ]
        Eve Colton (Inactive) made changes -
        Attachment screenshot-1.png [ 380043 ]
        Eve Colton (Inactive) made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Hide
        Eve Colton (Inactive) added a comment -
        Submitted
        Show
        Eve Colton (Inactive) added a comment - Submitted
        Eve Colton (Inactive) made changes -
        Manufacturer ABI
        Year 2023 2024
        Size 38x12 43 x 14
        Model BEAUMONT LODGE
        Responsibility SurfBay Attending [ 10042 ]
        Stock_Number 41272 41709
        Eve Colton (Inactive) made changes -
        Plot 21 the willows
        Eve Colton (Inactive) made changes -
        Park_Contact darren
        Park_Postcode PL30 5BU PL27 6PX
        Park_Email edenvalleyholidaypark@btconnect.com trewistonfarm@btinternet.com
        Park_Phone 01208 872277 01208863205
        Park_Code EDEN02 TREW04
        Park_Key_Account No Yes
        Park_Address2 Lanlivery St Minver
        Park_City Wadebridge
        Park_Address Eden Valley Holiday Park Trewiston Farm Caravan Park
        Eve Colton (Inactive) made changes -
        Park_Company Eden Valley Trewiston Farm Caravan Park
        Eve Colton (Inactive) made changes -
        Model bordeaux
        Eve Colton (Inactive) made changes -
        Serial 042734h 1863013
        Hide
        Eve Colton (Inactive) added a comment -
        Email from the owner
        Show
        Eve Colton (Inactive) added a comment - Email from the owner
        Eve Colton (Inactive) made changes -
        Attachment IMG_20240418_131826.jpg [ 380040 ]
        Attachment IMG_20240418_132742.jpg [ 380041 ]
        Attachment IMG_20240418_132745.jpg [ 380042 ]
        Hide
        Eve Colton (Inactive) added a comment -
        Hello Eve

        The onsite plumber came to connect the dishwasher and washing machine today. The washing machine was fine but both the waste pipe and the inlet pipes were badly kinked on the dishwasher and the plumber said they looked unsafe to use. I attach photos. So the dishwasher has been left disconnected until you advise. What should I do about this?

        Many thanks

        David Willcocks
        Show
        Eve Colton (Inactive) added a comment - Hello Eve The onsite plumber came to connect the dishwasher and washing machine today. The washing machine was fine but both the waste pipe and the inlet pipes were badly kinked on the dishwasher and the plumber said they looked unsafe to use. I attach photos. So the dishwasher has been left disconnected until you advise. What should I do about this? Many thanks David Willcocks
        Eve Colton (Inactive) made changes -
        Field Original Value New Value
        ID Number SBH015289
        Eve Colton (Inactive) created issue -

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            Dates

            • Due:
              Created:
              Updated:
              Resolved: