Swift
  1. Swift
  2. SWIFT-33405

The mirror in the toilet is also showing signs of excessive wear

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Parts on reorder
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          H8
        • Hire_or_Retail:
          Retail
        • Serial:
          036160H
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2021
        • Size:
          35x12
        • ID Number:
          SBH015324 SBH016380
        • Status Colour:
          Parts on reorder Parts on reorder
        • Stock_Number:
          38151
        • Times Scheduled:
          3
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Postcode:
          PL28 8JP
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Code:
          TREY01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:

          Description

          En Suite / Single Toilet Room
          1. 20240418_190054.jpg
            2.33 MB
          2. Parts Ordered.png
            65 kB
          3. screenshot-1.png
            283 kB
          4. Screenshot 2025-06-17 114612.png
            108 kB

            Activity

            Ascending order - Click to sort in descending order
            Eve Colton (Inactive) created issue -
            Eve Colton (Inactive) made changes -
            Field Original Value New Value
            Attachment 20240418_190054.jpg [ 380187 ]
            Eve Colton (Inactive) made changes -
            Attachment screenshot-1.png [ 380197 ]
            Hide
            Permalink
            Eve Colton (Inactive) added a comment -
            Park emailed
            Submitted to Swift
            Show
            Eve Colton (Inactive) added a comment - Park emailed Submitted to Swift
            Eve Colton (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            ID Number SBH015324
            Hide
            Permalink
            Eve Colton (Inactive) added a comment -
            Parts on order
            Show
            Eve Colton (Inactive) added a comment - Parts on order
            Eve Colton (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Eve Colton (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Hide
            Permalink
            James Eginton added a comment -
            Part received and placed on rack, worksheet issued.
            Show
            James Eginton added a comment - Part received and placed on rack, worksheet issued.
            James Eginton made changes -
            Assignee Eve Colton [ eve ] Claire Folland [ claire ]
            James Eginton made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee James Eginton [ james ] Claire Folland [ claire ]
            Plot
            James Eginton made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
            Hide
            Permalink
            Claire Folland added a comment -
            Duncan attended 16-7-24 customer unsure of fault, mirrors are fine, returned mirror to stockc
            Show
            Claire Folland added a comment - Duncan attended 16-7-24 customer unsure of fault, mirrors are fine, returned mirror to stockc
            Claire Folland made changes -
            Times Scheduled 1 2
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Adrienne Barwell [ adrienne ] James Eginton [ james ]
            Plot
            Claire Folland made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee James Eginton [ james ] Ellie W [ temp ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            491284
            Show
            Melanie Woolacott added a comment - 491284
            Melanie Woolacott made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number . 491284
            Melanie Woolacott made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Claire Folland [ claire ]
            Resolution Completed [ 1 ]
            Melanie Woolacott made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Duncan Thomson made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Duncan Thomson made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Duncan Thomson made changes -
            Description Will it clip back or does it need new clips? En Suite / Single Toilet Room
            Hide
            Permalink
            Duncan Thomson added a comment -
            Reissued worksheet and placed back on Cornwall rack
            Show
            Duncan Thomson added a comment - Reissued worksheet and placed back on Cornwall rack
            Duncan Thomson made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Duncan Thomson made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
            Hide
            Permalink
            Claire Folland added a comment -
            Duncan attended 15-8-24, wrong size mirror supplied, we require 2 holed tall mirror, advised swift on connect
            Show
            Claire Folland added a comment - Duncan attended 15-8-24, wrong size mirror supplied, we require 2 holed tall mirror, advised swift on connect
            Claire Folland made changes -
            Times Scheduled 2 3
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Adrienne Barwell [ adrienne ] James Eginton [ james ]
            Plot
            Claire Folland made changes -
            Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
            Claire Folland made changes -
            ID Number SBH015324 SBH015324 SBH016380
            Claire Folland made changes -
            Attachment Screenshot 2025-06-17 114612.png [ 404517 ]
            Hide
            Permalink
            Claire Folland added a comment -
            we have never received the correct mirror, re-submitted claim
            Show
            Claire Folland added a comment - we have never received the correct mirror, re-submitted claim
            Duncan Thomson made changes -
            Attachment Parts Ordered.png [ 411545 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Reordered mirror
            Show
            Duncan Thomson added a comment - Reordered mirror
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		13m 50s 1 Eve Colton (Inactive) 19/Apr/24 3:24 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		4s 1 Eve Colton (Inactive) 23/Apr/24 10:37 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		29d 6m 1 James Eginton 22/May/24 10:43 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		3s 1 James Eginton 22/May/24 10:43 AM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		2s 1 Claire Folland 30/Jul/24 9:29 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		3d 5h 4m 1 Melanie Woolacott 02/Aug/24 2:34 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		5s 1 Melanie Woolacott 02/Aug/24 2:34 PM
            Resolved Resolved Complete Complete
            		7s 1 Melanie Woolacott 02/Aug/24 2:35 PM
            Complete Complete Reopened Reopened
            		5d 1h 20m 1 Duncan Thomson 07/Aug/24 3:56 PM
            Reopened Reopened Submitted Submitted
            		16s 1 Duncan Thomson 07/Aug/24 3:56 PM
            Submitted Submitted Acknowledged Acknowledged
            		3d 19h 18m 2 Duncan Thomson 07/Aug/24 4:01 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		4s 1 Duncan Thomson 07/Aug/24 4:01 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		96d 21h 11m 2 Claire Folland 04/Sep/24 2:27 PM
            Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
            		6s 1 Claire Folland 04/Sep/24 2:27 PM

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                Dates

                • Created:
                  Updated: