Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:G41
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Hire_or_Retail:Retail
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Serial:036056H
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Model:Bordeaux
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Year:2021
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Size:38x12
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ID Number:SBH015325
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Status Colour:
Resolved
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Stock_Number:38236
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Times Scheduled:2
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Park_Company:Southfield Caravan Park
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Park_Postcode:TA8 2RL
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Park_Contact:Mrs Hicks
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Park_Phone:01278751233
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Park_Email:Office@southfield-farm.co.uk
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Park_Code:SOUT04
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Park_Key_Account:No
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
7m 31s | 1 | Eve Colton (Inactive) | 19/Apr/24 3:38 PM | |||||
|
2d 18h 14m | 1 | Eve Colton (Inactive) | 22/Apr/24 9:53 AM | |||||
|
20d 1h 29m | 1 | Claire Folland | 12/May/24 11:23 AM | |||||
|
3s | 1 | Claire Folland | 12/May/24 11:23 AM | |||||
|
2s | 1 | Claire Folland | 12/May/24 11:23 AM | |||||
|
8d 3h 11m | 1 | Melanie Woolacott | 20/May/24 2:35 PM | |||||
|
3s | 1 | Melanie Woolacott | 20/May/24 2:35 PM | |||||
|
5s | 1 | Melanie Woolacott | 20/May/24 2:35 PM | |||||
|
21h 44m | 1 | Claire Folland | 21/May/24 12:19 PM | |||||
|
32d 8h 9m | 1 | Claire Folland | 22/Jun/24 8:28 PM |
| Status | Reopened [ 4 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Claire Folland
added a comment -
Permalink
complete by steve 7-6-24
Show
Claire Folland
added a comment - complete by steve 7-6-24
| Attachment | Capture.JPG [ 382358 ] |
Morning Claire
Hope all is well
We’ve had the customer to come in today to say that although work has been done, the window now does not open.
Kind regards
Adam Dean
Park Manager
issued another worksheet
Hope all is well
We’ve had the customer to come in today to say that although work has been done, the window now does not open.
Kind regards
Adam Dean
Park Manager
issued another worksheet
Show
Claire Folland
added a comment - Morning Claire
Hope all is well
We’ve had the customer to come in today to say that although work has been done, the window now does not open.
Kind regards
Adam Dean
Park Manager
issued another worksheet
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 490616 | 491088 |
491088
Show
Melanie Woolacott
added a comment - 491088
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Eve Colton [ eve ] | Adrienne Barwell [ adrienne ] |
complete by Duncan 30-4-24 packed window glazing
Show
Claire Folland
added a comment - complete by Duncan 30-4-24 packed window glazing
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-3.png [ 380231 ] |
Auth, worksheet issued
Show
Eve Colton (Inactive)
added a comment - Auth, worksheet issued
| Attachment | screenshot-2.png [ 380230 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH015325 |
| Attachment | screenshot-1.png [ 380199 ] |
| Field | Original Value | New Value |
|---|---|---|
| ID Number | SBH014752/30 |
Revisit needed as still have issues with the window
Show
Eve Colton (Inactive)
added a comment - Revisit needed as still have issues with the window
Good morning
Our customer on plot G41, Swift Bordeaux is still having trouble with their bowed kitchen window.
I believe an engineer came out in October to have a look but there is still an issue. Please could someone come out to take a look.
Kind regards
Our customer on plot G41, Swift Bordeaux is still having trouble with their bowed kitchen window.
I believe an engineer came out in October to have a look but there is still an issue. Please could someone come out to take a look.
Kind regards
Show
Eve Colton (Inactive)
added a comment - Good morning
Our customer on plot G41, Swift Bordeaux is still having trouble with their bowed kitchen window.
I believe an engineer came out in October to have a look but there is still an issue. Please could someone come out to take a look.
Kind regards